Support Medical Secretary Paediatrics in Stockport

There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.

Job overview

Support Medical Secretary Paediatrics - Part time: 22.5 hours. To assist in the delivery of providing high quality, safe patient care, through the delivery of an effective, efficient and responsive administrative and clerical service which meets the needs of the service. This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team and management, to ensure the team provide effective administrative tasks. The main focus of the role is to provide timely typing, transcription and checking of medical audio files to produce clinical correspondence from dictation to publication of clinical correspondence. Other duties will also include communicating by telephone to ensure the transcription service is effective and efficient. The post holder will ensure that information is gathered and distributed in a timely manner and that specified targets are achieved within the necessary timeframes.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting the minimum salary threshold of £25,000 per annum set by UK Visas and Immigration. We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Main duties of the job

• The post-holder will deliver audio typing support for clinic correspondence.
• Specifically, the main duties of the role will involve clinic and results letters typing using BigHand and similar systems.
• The role is vital in ensuring patients are informed in a timely way, regarding their care pathways and it requires good levels of concentration, proof reading skills and involves prolonged periods of typing for large periods of the day.
• The post-holder will need to be able to understand and interpret functional/medical/legal terms and organisational policies and procedures, working with colleagues to ensure correct process is followed and ensure the smooth administration of patient flow.
• Ability to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures primary to coordinate care plans.
• The role will be linked to a system that supports departments and business groups to ensure typing is available to cover for shortages and peaks in demand across departments.
• Outputs will be measured using a set of performance measures to ensure consistency and high quality, timely service provision.
• Act as a link between consultants, clinicians, the booking team and other areas to ensure care is delivered in a coordinated and efficient way.
• To support the Senior Medical Secretarial team in any activities required.
• Open and distribute post to the relevant areas.
• Scanning of correspondence.
• Ensure that pathways are up to date.

Working for our organisation

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers. We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population. We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods. We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you

• Between 27-33 days of annual leave plus bank holidays.
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further.
• Cycle to work scheme.
• Salary finance – for loans, savings, budget planning and tips on managing debt.
• Stockport Credit Union – for local financial advice.

Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded. The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trust’s policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require a Standard DBS check at a cost of £26.50. This cost will be deducted from your first Trust salary. In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £16.

Person specification

Skills

• Flexible and adaptable
• Service oriented
• Excellent organisational skills and to work to tight deadlines
• Able to communicate effectively with all levels of people
• Team oriented
• Audio Typing not less than 60 wpm
• Proof reading skills
• Able to respond effectively to change
• Reliable and work to high standards
• Able to work on own initiative and able to work under pressure
• Ability to work across a range of service areas
• Able to problem solve and use initiative
• Ability to concentrate for long periods
• Ability to take accurate minutes

Experience

• Experience of clerical and administrative procedures.
• Experience of audio typing/word processing and systems.
• Experience of operating within an NHS /Healthcare setting.
• Using computers/ keyboard to process large volumes of work.
• Experience of using Microsoft Windows systems.
• Experience of working, often non-routine, in a clinical environment, working with medics, clinical and support staff to ensure efficient patient flow.
• Experienced in the use of clinical information systems (esp. PAS/Advantis/Evolve).
• Use of clinical information systems.
• Minute-taking.

Knowledge

• Knowledge of secretarial and administrative procedures and systems.
• Knowledge of the patient flow requirements to ensure smooth care pathways.
• Medical Terminology.

Education

• Good general standard of education to GCSE level C or above in English and maths or equivalent or relevant experience.
• RSA III Typewriting or experience of career typing.
• RSA 11 Audio-typewriting or equivalent Experience.
• European Computer Driving Licence (ECDL).
• Medical secretarial training or relevant experience.

Applicants are encouraged to read the documents attached to this vacancy before applying, including the job description and person specification and the information for applicants which includes useful information to assist you in completing your application. From time to time we may need to close a vacancy early when in receipt of a sufficient number of applications. If you are interested in this post and wish to be considered, we strongly advise you to complete and submit your application as soon as possible.

Please note that all correspondence will be via your NHS Jobs account. Unfortunately we are not able to acknowledge each application. If you do not hear from us within four weeks of the closing date, please consider that you have not been shortlisted on this occasion. Please also note that Stockport NHS Foundation Trust are unable to refund Interview expenses or re-location costs.

Stockport NHS Foundation Trust is committed to promoting and championing a culture of diversity, fairness and equality for all applicants and employees. Applications are welcomed from all backgrounds and we strive to reflect the community we serve in our diverse workforce. Our "two tick" kite mark guarantees a candidate with a disability, who fulfills the essential criteria, an interview at the Trust. We can make reasonable adjustments, and offer support and advice in a variety of ways on request.

At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.

To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.

Use of Artificial Intelligence (AI)

If you choose to use AI when writing a job application, it is essential to personalise the content, particularly the supporting statement. AI cannot fully understand the specific context or requirements of a role and may generate inaccurate or misleading information. Over-reliance on AI can reduce an applicant’s chances of success, as it cannot effectively demonstrate how individual knowledge, experience, and skills meet the job criteria. Applicants should ensure their statements reflect a personal voice and avoid a generic or robotic tone. Please note that we monitor the use of AI in applications. Applicants who use AI are required to declare this as part of the application process.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

The vacancy may close early if it attracts a high number of applications. Please complete and submit your application in good time to avoid disappointment.