Thoracic Cancer Pathway Coordinator and Scheduler in Plymouth

Thoracic Cancer Pathway Coordinator and Scheduler

NHS AfC: Band 4

Job overview

An exciting opportunity has come up for an enthusiastic, competent and ambitious person to join the Thoracic Surgery Team as our Thoracic Cancer Pathway Co-ordinator and Schedular.

We are recruiting for a Cancer Patient Navigator who shares our ambition and vision to deliver the best patient focused care and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

To support the implementation of the NHS Cancer plan by providing dedicated and effective support to multi-disciplinary teams, working with team members to facilitate the delivery of high quality care for cancer patients.

We may close the advert early if sufficient appropriate applications have been received.

***Preference will be given to internal Trust staff, as well as ‘ Priority ’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

• To navigate and support patients through the cancer pathway using own judgement and initiative, utilising specific departmental and patient administration systems, ensuring strict adherence and compliance to all Trust Policies and procedures.
• To co-ordinate appropriate investigations required, signpost patients to appropriate support and assist with ‘Making every Contact Count’ to ensure the delivery of patient care is of the highest standard and those patients and their families are treated with dignity and respect.
• To utilise iPM/iSOFT/CRIS and other systems/databases to track patient and upload relevant cancer data.
• To be able to utilise somerset cancer register, blue spier to tract patient could be added.
• To help maintain existing databases of patients coming through the pathway.
• To provide accurate and timely updates for weekly Cancer Services Meetings
• To schedule and communicate to patients regarding the management of their operation dates.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

• • Coordinate care for patients coming through the 2WW Pathway.
  • Work with a range of clinical and non-clinical staff in the cancer pathway.
  • Provide and receive complex information about patient care and interpret the patient plan for other clinical and non-clinical staff.
  • A key aspect of this role involves daily communication with patients, relatives and carers and other health professionals. The information and nature of communication required is sensitive due to the nature of cancer and therefore communication in this context requires a high degree of empathy, understanding, diplomacy, honesty, and integrity.
  • To have a good knowledge and understanding of the Thoracic Cancer Pathway and an understanding of the radiology tests arranged, and further tests that may subsequently be requested.
  • To provide non-clinical advice and information using good communication skills to navigate patients through what will be a time of great anxiety and where patients may be highly distressed.
  • Assist with requesting extra investigations as required e.g., blood tests.
  • Following up and tracking results and acting on results in a timely, appropriate manner.
  • Support the delivery of patient education using ‘Making every Contact Count.
  • Provide basic advice and refer on or signpost to other sources of support.
  • Co-ordinate and organise appointments and assessments as required and to exchange that information clearly and concisely dealing with anxiety, cultural or language difficulties.
  • Plan and organise complex programme for co-ordination of patient pathway.
  • Co-ordinate handover with other Teams to facilitate safe and effective transition of care between services to provide seamless support for patients.
  • Facilitate communication between different clinical services to provide speedy service for patients with suspected cancer.
  • Document and monitor all aspects of care coordination and service delivery, supporting data collection for audit.
  • To ensure that high standards of documentation and care planning for patients are maintained.
  • Coordinate care for patients coming through 2ww pathway and national optimum lung cancer pathway, and targeted lung health check.
• For further details please see attached JD&PS.

Person specification

Qualifications

• NVQ Level 3 in Business and Administration or equivalent level of qualification/ equivalent demonstrable experience
• Recognised work processing / typing qualification.
• Willing to undertake further learning and development courses
• Previous demonstrable experience of staff development and performance management.

Attributes and Abilities

• Able to use own initiative and work without supervision
• Ability to communicate both verbally and non- verbally on a daily basis with people at all levels
• Ability to facilitate change within the work area

Knowledge & Experience

• Relevant health or administration demonstrable experience
• Demonstrable experience within a similar role or equivalent
• Proven knowledge of National Cancer Waiting Times targets Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies Proven knowledge of Thoracic Cancer Pathway and potential interventions and terminology

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included .

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.