Norfolk and Suffolk NHS Foundation Trust is seeking a Service Desk Analyst (Band 4) to be the first point of contact for Digital Service users. You will handle telephone calls and live chats, manage service requests, and contribute to knowledge and configuration management.
The role requires CompTIA ITF+ and A+ qualifications, with experience in Windows environments and ICT hardware support. Normal duties include supporting NHS digital services, with a 37.5-hour week and flexibility for on-site
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Service Desk Analyst - ICT Support (Flexible) in Norwich employer: Transformation Unit
The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With opportunities for growth within the NHS framework, staff can engage in meaningful work that directly impacts patient care in a collaborative environment across two dynamic hospital sites. Join us to be part of a transformative healthcare journey that values your expertise and contributions.
