The National Institute for Health and Care Excellence (NICE) is seeking a strategic Head of End User Services to shape and lead high‑quality, user‑centred end user support across the organisation.
Based in Manchester with options for remote or hybrid working, you will champion IT service management, own incident response, manage supplier relationships and drive continuous improvement within the Service Desk and digital workplace teams.
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Head of End User Services - Lead IT Service Excellence in Manchester employer: Transformation Unit
The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With opportunities for growth within the NHS framework, staff can engage in meaningful work that directly impacts patient care in a collaborative environment across two dynamic hospital sites. Join us to be part of a transformative healthcare journey that values your expertise and contributions.
