Information Governance and Records Management Officer in Maidstone

Main area Corporate - Information Governance Team Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday-Friday 9-5 Office Based) Job ref 380-SS0836

Employer Kent and Medway Mental Health NHS Trust Employer type NHS Site Farm Villa Town Maidstone Salary £25,760 - £27,476 per annum Salary period Yearly Closing 13/10/2026 23:59

Information Governance and Records Management Officer

Band 3

We are the Kent and Medway Mental Health NHS Trust. We offer a range ofongoing benefitsto our valued workforce. From an activehealth and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.

Here are some clips of our Kent and Medway Mental Health NHS Trust staff, speaking about their role and why they enjoy working for us
Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement.

Job overview

Do you thrive in a fast-paced environment?

Join our dynamic Information Security team in Maidstone as an Information Governance and Records Management Officer!

In this role, you'll provide critical administrative and clerical support, ensuring the smooth operation of our Information Governance and Records Management Department.

You'll be a key player if you have:

• A keen eye for detail and a talent for organization
• Strong communication and interpersonal skills

We also offer a fantastic benefits package that includes:

• Annual leave allowance starting at 27 days per year (when working full time) + Bank Holidays.
• Access to the fantastic NHS pension scheme.
• Eligibility for the Blue Light Card (discount service for the NHS, providing members with thousands of amazing discounts online and on the high street).

Main duties of the job

You will provide a varied and wide range of Information Governance and Records Management functions relating to confidentiality, information sharing, and information security.

You will also process requests for information under both the Data Protection Act and Freedom of Information Act and associated legislative frameworks.

You will be responsible for providing full administrative and clerical support to the Information Governance and Records Management Department, within an office-based role.

The successful applicant should have proven administrative expertise, ideally within an Information Governance environment.

Due to the nature of the role, you must be able to communicate with tact, understanding, and discretion across all levels of staff and with members of the public

Working for our organisation

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

Detailed job description and main responsibilities

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Please refer to the attached job description for full details and main responsibilities of the role.

Person specification

Knowledge

• Knowledge of Information Governance legislation and best practice
• Good understanding of NHS Protocols and Standards for Information Governance

Skills

• Good interpersonal and communication skills both verbal and written
• Negotiation and persuasion skills

Experience

• Proven administrative ability and organisational skills, preferable acquired in a health setting
• Experience of working within an Information Governance focused role

In cases where we receive a high volume of applications for a post, it may be necessary to bring the closing date forward. Please submit your completed application as early as possible to avoid disappointment.

Due to the high volume of applications received, it is not possible to respond individually to your application. Should you not hear from us within six weeks of the vacancy closing, please assume that your application has not been successful.

Probation Period. New employees external to the trust are subject to a six-month probationary period.

To deliver an effective service it is essential in some of our roles that you are able to travel between work bases in a timely manner.

Production of false or forged documents/qualifications in order to obtain employment is a criminal offence and will be reported to the Police.

Disclosure and Barring Service Check.
Certain roles are subject to criminal record checks called Disclosure and Barring Service (DBS) checks. Therefore, you will be required to submit a completed Disclosure form to the Disclosure and Barring Service.

Kent and Medway Mental Health NHS Trust are signed up to NHS England's Sexual Safety in Health Care Organisational Charter

The trust takes a systematic zero-tolerance approach to tackle any unwanted, inappropriate and/or harmful sexual behaviours within the workplace and in our care provision. We are committed to sexual safety which encompasses prevention, support and decisive action against perpetrators. We are committed to keeping you and our patients safe.

Use of AI when writing job applications

While AI tools can be helpful in generating ideas and drafting initial versions, they should never be the sole source for writing your job application.

AI cannot truly understand the specific job you're applying for or what makes you a good fit. Therefore, it's crucial to personalise any AI-generated content to accurately reflect your skills, experiences, and aspirations.

Relying solely on AI to write your application may result in generic, impersonal, and potentially inaccurate content. Always review and refine any AI-generated text to ensure it effectively communicates your experience, skills, accomplishments, and aspirations, and demonstrates your suitability for the position.

Name Anna Planck Job title Deputy Head of IG and Records Management Email address [emailprotected] Telephone number 01795 514532 Additional information

Leanne McDougall - Tel: 01795 514532

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