Medical Education Officer in Liverpool

LHCH is committed to supporting the education and development of all staff and trainees. The post holder will provide support to the Education Centre, working closely with the Medical Education Facilitator, Clinical and Medical Education Lead, Director of Medical Education and Postgraduate Tutors. The role includes supporting educational governance, quality management of placements and programmes, and ensuring compliance with Trust objectives, Care Quality Commission requirements and other assurance standards. The post holder will support delivery of the educational contract between LHCH and the Mersey Deanery, and the Learning Development Agreement with Health Education England to ensure students and trainees receive high quality education and training. The post holder will have operational responsibility for undergraduate and postgraduate medical training programmes and associated educational activities, including study leave administration, evaluations and accreditation reporting. Duties include maintaining educational databases, analysing information and producing reports to support quality improvement and programme management. The successful candidate will work effectively both independently and as part of a team, responding to changing priorities and resolving problems within their area of responsibility. Strong organisational skills, initiative and the ability to build effective relationships with internal and external stakeholders are essential.

Main duties of the job

• Lead the co-ordination of training programmes by liaising and communicating with key stakeholders e.g. within LHCH, NHS England and local HEIs.
• Assist with the planning and organisation of Undergraduate, GMC and NHS England monitoring visits, action plans and responses in conjunction with senior Education team.
• Ensure that the learning environment is appropriate for students, trainees and doctors with disabilities.
• Ensure all committees and meetings under the structure of education are organised and supported. Provide administrative support as required.
• Support the Head of Learning and Development/DME in planning and organising actions as a result of monitoring visits and recommendations in annual reports.
• Provide support for and contribute to continual monitoring, audit and evaluation of all aspects of the education and training programmes including medical induction.
• Undertake surveys as necessary for quality assurance/improvement purposes and development strategies within the Education Centre.
• Interact with professionals and other colleagues both internally and external partner organisations to ensure smooth efficient operation of the Education service i.e. recruitment, interviews, conferences.
• Undertake delegated responsibility for PGME & Consultant Study leave budget.

Communication and stakeholder engagement:

• Effective communication is facilitated across a diverse range of stakeholders, including staff, students, physicians, and external partners. Act as the primary point of contact for students and resident doctors, delivering clear information, guidance, and interpretation of relevant policies and procedures.

Planning and organising event and activities:

• Lead and co-ordinate timetable planning for undergraduate medical students, coordinating a variety of placements and work experience opportunities, as well as onboarding doctors under various contract types.

Policies, Governance & Quality Assurance:

• Assist with the action plans, and responses in conjunction with the senior Education team.
• Maintain and develop both paper based or electronic data management systems e.g. electronic portfolios for students, electronic booking systems and access accounts.

Training and pastoral Care:

• Provides comprehensive duty of care and pastoral support to students and resident doctors by delivering clear information, guidance, and interpretation of relevant policies and procedures.
• Coordinate a variety of placements and work experience opportunities, including onboarding doctors under various contract types, accommodating complex individual needs (e.g., international candidates, students with disabilities), and ensuring compliance with engagement requirements.
• Coordinate purchase requisitions for Education equipment, courses, and other resources.
• Manage CPD applications for all Trust staff, liaising with Head of Learning and Development regarding financial allocations.

Management/Leadership Responsibility:

• To act as main point of contact for all undergraduate and postgraduate medical students and trainees.

Person specification

• NVQ Level 4 or equivalent experience.
• Good general level of education.
• High standard of verbal and written communications skills.
• Knowledge of clinical and medical education trainings.
• AMSPAR Diploma in Medical Secretariat.

Experience

• Previous clerical or administrative experience within the NHS.
• Experience of supporting students.
• Experience of working within undergraduate/postgraduate medical education.
• A clear understanding of confidentiality and the Data Protection Act.
• Familiarity with Education and Learning processes, best practices and systems.
• Knowledge of undergraduate/post graduate curriculum.

Skills

• Ability to work well with others as a team.
• Ability to work to deadlines.
• Ability to prioritise and time manage effectively.
• Strong verbal, written and active communication skills.
• Ability to handle pressure, stress and other difficult situations effectively.
• Strong organisational skills and attention to detail and accuracy.

Other

• Trust Core Values: Demonstrate self-belief, drive ambition, a line of sight to patient outcomes whilst maintaining a ‘can do’ approach.
• Comply with relevant policies.

The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.

The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce: black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.

Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment.

This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.

Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.

All employees (and volunteers) are expected to maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.

If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post.