Funding Assistant in Liverpool

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

Liverpool Women’s has an excellent reputation and is a centre of excellence. It is an exciting environment to work in and a great place to develop your career for many years to come.

Job overview

The Hewitt Fertility Centre is one of Britain’s largest Reproductive medicine units providing a comprehensive service to both NHS and fee paying patients.

The Hewitt Fertility Centre is wholly committed to providing a high quality service to patients who attend the centre, for a range of fertility related investigations and treatments.

An opportunity has arisen within The Hewitt Fertility Centre Liverpool for an Administrator funding assistant, who is a bright, committed, and enthusiastic individual. You would be working within a rapidly developing service and should be able to demonstrate excellent communication skills. A background in an administration essential. The post-holder is responsible for assisting with the administration of an efficient accounts service in respect of Self Funded and NHS patients including the maintenance of accurate records for management and accounting purposes.

Main duties of the job

Responsibilities include dealing with financial queries from patients and suppliers and liaison with the Team Leader to ensure patients are invoiced on time, payments are correctly processed and all outstanding debts are pursued within the agreed timescales. Generate debt reminder letters on a monthly basis using the Infertility Database for Embryology and Andrology Systems (IDEAS) ensuring no inappropriate letters are issued. Keep a record of monthly debtors, contacting patients weekly and monthly to make payments. Uses own initiative to propose financial agreements with patients, within agreed guidelines, ensuring these agreements are kept up to date.

See Job Description for more details

Working for our organisation

Liverpool Women’s NHS FT became part of NHS University Hospitals of Liverpool Group (UHLG) in November 2024, following the coming together with Liverpool University Hospitals NHS FT. UHLG was born from a shared aim to improve the care we provide to our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, UHLG is also their local NHS, providing general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

At Liverpool Women’s Hospital, each year we deliver approximately 7,500 babies, carry out around 50,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly and premature newborns, perform around 1,000 IVF cycles, and conduct over 4,000 genetic appointments.

We believe that this, along with a strong dedication to research and innovation, makes us the specialist health provider of choice in Europe for women, babies and families.

For roles at Liverpool University Hospitals, visit their careers page.

UKVI guidelines prohibits sponsorship for all Band 2 posts. Guidelines state many non-clinical posts are not eligible for sponsorship. Please use UKVI guidance on Skilled Worker Visas to determine your eligibility for sponsorship if you were to gain a conditional offer for this role.

Detailed job description and main responsibilities

Responsibilities include dealing with financial queries from patients and suppliers and liaison with the Team Leader to ensure patients are invoiced on time, payments are correctly processed and all outstanding debts are pursued within the agreed timescales. Generate debt reminder letters on a monthly basis using the Infertility Database for Embryology and Andrology Systems (IDEAS) ensuring no inappropriate letters are issued. Keep a record of monthly debtors, contacting patients weekly and monthly to make payments. Uses own initiative to propose financial agreements with patients, within agreed guidelines, ensuring these agreements are kept up to date.

See Job Description for more details

Person specification

• The ability to respond to verbal or written instructions, with understanding
• Is able to communicate with others with sensitivity and tact as the situation requires.
• Good telephone manner

Qualifications & Learning

• NVQ3 or equivalent

Experience

• Experience within a clerical environment.
• Previous keyboard experience.
• Able to adapt to changing procedures within the Unit
• Demonstrate a flexible approach to work.
• Able to work under pressure at busy times
• Prepared to undertake personal development and training.

Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form. Note: U under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.

Liverpool Women's NHS Foundation Trust has a responsibility and is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and for ensuring that they are protected from harm. Every employee of the Trust has a responsibility and is duty bound always to act in the best interest of a child or adult about whom we may have concerns.

Trust policy requires the cost of DBS applications be recovered via salary. The amount of £26.40 (standard) or £54.40 0(enhanced) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement in post.

The Trust is committed to creating a well-managed,flexible working environment that supports staff & promotes welfare & development. We are committed to promoting equality and diversity;we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community.We operate Zero Tolerance to aggression, violence, bullying and harassment.We will make reasonable adjustments to ensure our recruitment & selection process is accessible to all.Flexible Working applications will be considered.

If you are disabled and have special support needs in applying for a job, attending for an interview or in undertaking any tests as part of a selection process, please contact the Trust’s recruitment team on 0151 7064666 and someone from that team will ensure that the recruiting manager is aware of your particular needs. Please Note: new entrants to the NHS will normally commence on the first paypoint of the relevant band.

LWH has a responsibility & is committed to safeguarding & promoting the welfare of children, young people & vulnerable adults & for ensuring that they are protected from harm. Every employee of the Trust has a responsibility & is duty bound always to act in the best interest of a child or adult about whom we may have concerns.

Liverpool Women’s Hospital is committed to having a workforce that is representative of the communities we serve. To this end, we particularly welcome applicants from racially minoritised backgrounds, who have a disability, or are members of the Armed Forces, Reservists or Veterans.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

If you have any queries please contact the HR Department on 0151 702 4446, for an informal discussion about the job please contact