Domestic Assistant - GGH in Leicester

Main area DOMESTIC Grade NHS AfC: Band 2 Contract Permanent: Monday - Friday 18:00 - 22:00 Hours 20 hours per week (Part time only - Monday to Friday 18:00-22:00) Job ref 358-8232455-E&F

Employer University Hospitals of Leicester NHS Trust Employer type NHS Site Glenfield Hospital Town Leicester Salary £25,272 Per annum, pro rata Salary period Yearly Closing 22/10/2026 23:59

Domestic Assistant - GGH

NHS AfC: Band 2

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Job overview

We are looking for highly motivated individuals capable of working as a team member or on their own initiative to join our Estates & Facilities Domestic Team providing an effective and efficient service for the Glenfield Hospital, you must have a professional and logical approach to your work.

Previous experience within a confidential/hospital environment or similar role is preferred.

A good standard of the English language both written and oral communication is essential.

You will be required to work 18:00-22:00 Monday to Friday but will required to be flexible depending on the needs of the service.

In house training will be provided.

Main duties of the job

The role of Domestic Assistant is a multi-skilled involves cleaning duties within designated patient/non-patient areas within the Trust

• Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.
• Observe confidentiality of patients and employing trusts business at all times.
• Communicate and liaise effectively with Work Colleagues, Managers and with Clinical Teams accordance with Trust values.
• Working flexibly within the Domestic Team.
• Working as part of a team.
• Having and maintaining good relationships and communication with Clinical Services working together to provide a high quality service.

Working for our organisation

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centers.

Our team is made up of more than 14,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

• We are Compassionate
• We are Proud
• We are Inclusive
• We are one team

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)

Detailed job description and main responsibilities

• To carry out cleaning tasks, both specific and generic, within prescribed work schedules for designated areas, in line with Trust policies and procedures.
• To adhere to Trust Infection Control Prevention and Control of Substances Hazard to Health.
• (COSHH) policies in carrying out cleaning tasks.
• Ensuring that Domestic trolley and other cleaning equipment are cleaned after use and stored appropriately.
• To adhere to the Trust colour coding system to prevent cross infection.
• Ensuring the correct and economical use of materials, and cleaning chemicals in line with above relevant policies i.e. COSHH always seeking advice from Domestic Team Leader if in any doubt.
• Cleaning Cupboard Doors are locked when unattended and that all cleaning products are stored appropriately and securely.
• To remove & dispose of cardboard, household and clinical waste following adhering to Waste regulations and Trust policies & procedures.
• Ensure all equipment is cleaned after use and stored securely.
• Report to your Domestic Team Leader any mechanical defects and any equipment in need of repair and any mishaps or untoward incidents.
• Able to clean and disinfect areas after body fluid spillages in non-clinical areas after training.
• Responsibility for the ward kitchen/regeneration area ensuring high standards of cleanliness are maintained.
• Carry out any other duties as may be reasonably requested.

Person specification

Experience

• Able to carry out instructions and duties as detailed in the job Description.
• To achieve within 3 years NVQ Level 2 (or equivalent) in cleaning and support services and customer care
• Previous experience of working within a Healthcare environment.
• NVQ Level 2(or equivalent) in Cleaning and support services and Customer Care

Communication and relationship skills

• Have a good standard of the English language and both written and oral communication skills
• Must be able to provide menu information/guidance to ward teams.
• Provide and receive routine information orally, in writing or to work colleagues.
• Ability to work as a team member or on own initiative.

Skills

• Understanding of a range of routine work processes, requiring a combination of on-the-job training and a period of induction.
• Adhere to policies and procedures
• Is able to propose improvements to working practises within own work area.

Planning and organisation skills

• Planning and organisation of daily/weekly work tasks/activities.
• Is guided by standard operating procedures (SOP) and good practice.
• Understands what standards are to be achieved

Equality, Diversity and Inclusion

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

• Able to work in a busy environment.
• Working to deadlines safely in a care environment
• Working in sometimes cold and wet conditions
• Required to work in an unpredictable and demanding environment requiring concentration when undertaking work tasks
• Flexible approach to working practices

Training & Qualifications

• Must be able to attend Trust induction and any relevant training that is required for this position.

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours

Additional Information

UHL is an equal opportunities employer. We aim to employ a workforce that reflects the diverse communities we serve. We welcome applications from people from all backgrounds who match our job criteria.

Applicants who have a disability and meet the essential criteria for the job will be interviewed if you indicate you wish to be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

UHL is committed to helping colleagues balance the demands of both their work and personal needs through flexible working arrangements wherever reasonably practicable and subject to service needs.

Disclosure and Barring Service Check

Please note if you are successful in obtaining this position and the post involves regulated activity you will be required to undertake a Disclosure & Barring Service check.

The Trust will pay for the check initially and the money will then be deducted from your salary over a three month period commencing on your first month's payment.

The current price of a check is £38 for an enhanced and £18 for a standard check.

Due to the current Covid pandemic we have introduced a staff risk assessment into our pre-employment process. This now forms part of the mandatory pre-employment checks that will be carried out if you receive a conditional offer.

The risk assessment is intended to ensure you are able to safely perform your duties in any of our work areas, and if you have been identified as being particularly vulnerable to coronavirus. Our main aim is to reduce risk and to ensure the safety of all new starters to the Trust as well as current staff, patients and visitors.

If it is identified that you are within a vulnerable category, we will endeavour to make reasonable adjustments to accommodate this through discussions with both Occupational Health and your recruiting manager.

Covid-19 vaccination remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. We therefore continue to encourage our current and potential colleagues to get vaccinated.

University Hospitals of Leicester NHS Trust holds the principles of equality, diversity and inclusion at the heart of everything it does and all that it stands for. We are committed to developing a workforce that is representative of the community we serve. We welcome applications from the diverse community of Leicester, Leicester and Rutland, to help deliver healthcare services that meets the needs of our diverse communities.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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