Healthcare Support Worker - Templer Ward

Main area Stroke Rehabilitation Grade NHS AfC: Band 3 Contract Permanent: required work days/night rotation over 7 day week period Hours Full time - 37.5 hours per week Job ref 388-8116166-FC&I

Employer Torbay and South Devon NHS Foundation Trust Employer type NHS Site Templer Ward, Newton Abbot Hospital Town Newton Abbot Salary £25,760 - £27,476 per annum pro-rata Salary period Yearly Closing 16/09/2026 23:59

Healthcare Support Worker - Templer Ward

NHS AfC: Band 3

Job overview

Templer Ward is a 30 bedded in patient ward within Newton Abbot community Hospital. 20 beds provide care to specialist stroke and neuro rehabilitation patients following treatment in an acute hospital setting. The other 10 beds are for patients requiring general medical care and rehabilitation. There are two full-time equivalent posts available within the department.

Joining our team on a permanent full time contract, you will be working within a proactive multidisciplinary team to encourage patients to reach the maximum rehabilitation potential to enable safe discharge from hospital.

Our people are caring, committed, inclusive and focussed on quality. We focus on solutions and people’s strengths. We encourage outside the box thinking and embrace innovation and change wherever it can drive improvement. We will support and encourage you to develop your new and existing skills within the role.

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to our Torbay and South Devon Team.#CareToJoinUsTSD

Main duties of the job

• We are looking for a caring and compassionate person who is able to work within a multi-disciplinary team to deliver a high standard of individualised nursing care to our patients.
• You will need excellent communication skills, and be able to work independently, prioritising your workload to ensure the best outcomes for patients.
• You will ensure that your own actions support the care, protection and well-being of individuals, and ensure their privacy and dignity at all times.
• You will need to be flexible as this is a rotational post which includes days, nights and weekend working.

Working for our organisation

We work in an integrated way with allied health care professionals within the locality, and are a motivated and caring team to both patients and colleagues.

The team is flexible and promotes a healthy work/home life balance therefore, your package with us includes a lot more than just your pay.

Listed are a few of the additional benefits that are available to you as an employee:

• Childcare at our day nursery
• Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
• Staff Discounts
• Career development and training opportunities
• Employee Support - Staff have access to a 24-hour helpline

Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.

Detailed job description and main responsibilities

• Communication and Working Relationships
  The post holder will be expected to:
  Work as a member of the team
• Planning and Organisation
  Recognising and responding to situations within the work area and report to the nurse in charge
• Responsibility and Skills
  Undertake direct patient care, in support of, and under the delegation of the Registered Nurse, and document care given as required
• Service Responsibility
  Assist with last offices and care of relatives/carers
• Organisation
  Recognising and responding to situations within the work area and report to the nurse in charge

Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.

Person specification

Qualifications and Training

• NVQ3 in Health and Social Care or equivalent qualification/ experience
• English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
• Care certificate

Knowledge and Experience

• Previous experience in a care environment or able to demonstrate a caring nature/ life experience
• Understands the need for strict confidentiality
• Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health

Specific Skills

• Basic computer/keyboard skills
• Fine motor skills - for venepuncture, phlebotomy and other clinical tasks
• Good interpersonal and communication skills
• Record keeping competency in handwritten and electronic records
• Able to manage stress in themselves and others
• Willingness to undertake new skills and training
• To be flexible, adaptable, reliable and punctual
• The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust
• Able to prioritise and organise work
• Able to work under instruction, under pressure and as part of a team
• Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
• Able to offer support at times of emotional distress
• Able to work as a team member or independently
• Ability to adapt behaviour to changing and challenging situations
• Healthcare competencies appropriate to area of work

You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care. We have a positive and vibrant working atmosphere, we are proud of our investment in our staff both in terms of developing potential career skills and valuing people.

If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a 'Staff Carers' policy which includes flexible working where possible and a Carer's Passport scheme that links you into support and discounts.

IMPORTANT INFORMATION

• We reserve the right to close vacancies early if we receive a high volume of applications. Therefore, we encourage you to apply promptly.
• Please read the job description carefully and tailor your application to reflect the requirements of the role.
• Applicants who identify in their application form they are a part of the Armed Forces community will be guaranteed an interview, provided they meet the minimum essential criteria outlined in the job description and person specification for the role. Step into Health guidance can be found on our NHS Employers website.
• Correspondence will be sent via Trac, text, and email. Please ensure you check your email and Trac account regularly.
• Applicants with no previous NHS experience will ordinarily be appointed to the minimum of the band.
• If you have not received an invitation to interview within 28 days of the closing date, please assume that your application has been unsuccessful on this occasion.
• It is your responsibility to ensure the timely receipt of appropriate references.

The Trust is committed to preventing discrimination, valuing diversity and achieving equality of opportunity. No person (staff, patient or public) will receive less favourable treatment on the grounds of the nine protected characteristics as governed by the Equality Act 2010. If you require support you can obtain this from our Equality Business Forum which has representatives from all protected groups.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.