e-Rostering System Administrator in Harrow

Main area People Services E-Rostering Department Grade NHS AfC: Band 4 Contract 18 months (Fixed term/ Secondment) Hours Full time - 37.5 hours per week (Mon-Fri 9-5) Job ref 337-NP-9989KS

Employer London North West University Healthcare NHS Trust Employer type NHS Site Northwick Park Town Harrow Salary £33,262 - £36,027 PA Salary period Yearly Closing 23/10/2026 23:59

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us #WeAreLNWH

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

• H onesty
• A ccountability
• T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Right to Work

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Due to recent changes to the UK immigration rules affecting Skilled Worker Visas, Global Business Mobility routes, skill level requirements and salary thresholds, please ensure that you meet the eligibility criteria to live and work in the UK before applying. Further information is available via Visas and immigration - GOV.UK .

Job overview

An opportunity has arisen for an E-Rostering System Administrator to join the Trust’s E-Rostering Team at Band 4. This is an 18 month fixed term post providing business as usual cover to maintain operational continuity and ensure essential e-rostering activities continue to be delivered effectively.

Main duties of the job

The E-Rostering Administrator is responsible for maintaining accurate and up to date Medical and Dental workforce data within the Trust’s electronic rostering system. The post holder will ensure that information received from Medical Staffing, rota coordinators, managers and other authorised teams is reflected accurately and within agreed timescales.

The post holder will maintain day to day administration and effective use of the electronic rostering system, including staff records, roster structures, establishment data, user access, organisational changes and agreed system requirements. Rota coordinators remain responsible for managing and maintaining operational rotas.

This role provides system support, technical updates, guidance and data quality assurance to ensure the system reflects current workforce and service requirements.

The post holder will support business as usual activities, assist with agreed changes to system requirements, maintain data quality, support reporting and payroll related processes, and provide guidance to users on correct electronic rostering processes.

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

• Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
• St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
• Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
• Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with general data protection regulation (GDPR).

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education/Qualification

• Evidence of continuous professional development
• Teaching/Training Qualification

Knowledge and experience

• Experience working within NHS rostering, workforce, or HR systems
• Experience of maintaining workforce, HR, rostering or operational system data
• Experience of supporting workforce administration or rota related processes
• Understanding of Resident Doctor rotation processes and the importance of accurate system records.
• Experience of producing reports, checking data quality and resolving data discrepancies.
• Experience in system configuration or data management
• Experience working with stakeholders across services
• Experience of supporting business as usual processes and working to operational deadlines.
• Understanding of Agenda for Change & Medical and Dental terms and conditions, Working Time Regulations or roster compliance principle
• Knowledge of payroll, workforce information or establishment control processes.

Skills, abilities, and attributes

• Strong technical aptitude in system configuration and data handling
• High level of accuracy and attention to detail
• Ability to translate requirements into system configuration (with guidance)
• Strong organisational and time management skills
• Ability to work independently and meet project deadline
• Effective communication and stakeholder engagement skills
• Ability to support training delivery and user engagement
• Ability to explain system processes and provide clear guidance to users
• Confidence in presenting system functionality to users
• Ability to support small scale service improvements within agreed processes.

The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.

We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.

Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered. If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.

Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.

Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.

As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.

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