James Paget University Hospitals NHS Foundation Trust is seeking a PALS Officer to join the Patient Advice and Liaison Service. The role is band 3, full-time (37.5 hours per week) with a permanent contract and may require 7-day service in the future, including some weekend work.
The post focuses on handling PALS enquiries, concerns and feedback from patients, carers and visitors, providing frontline support and signposting, and ensuring timely resolution where possible.
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PALS Officer: Patient Experience & Resolution in Great Yarmouth employer: Transformation Unit
The Shrewsbury and Telford Hospital NHS Trust is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With opportunities for growth within the NHS framework, staff can engage in meaningful work that directly impacts patient care in a collaborative environment across two dynamic hospital sites. Join us to be part of a transformative healthcare journey that values your expertise and contributions.
