At a Glance
- Tasks: Build and lead a Sales Development team to drive pipeline growth.
- Company: Transform9, an innovative AI company revolutionising patient call management.
- Benefits: Top-tier health coverage, 401(k), paid time off, and parental leave.
- Other info: Join a fast-growing team in a dynamic Birmingham office.
- Why this job: Shape the future of healthcare sales while making a real impact.
- Qualifications: 4+ years in sales with strong coaching and data-driven skills.
The predicted salary is between 50000 - 70000 £ per year.
Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call. Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works. Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.
About the role: Every enterprise deal starts with a conversation an SDR earned. You'll build our SDR function from the ground up — hiring the team, designing the playbooks, choosing the tools — and turn a list of physician groups into qualified pipeline for our enterprise AEs.
What you'll do:
- Build the SDR team from scratch: define the profile, hire, onboard, and coach with daily call reviews and structured development
- Build outbound playbooks targeting practice administrators, COOs, and clinical leaders
- Select and run the SDR tech stack — you'll determine the tools
- Own pipeline generation targets and conversion metrics from first touch to qualified opportunity
- Partner with marketing on ICP refinement, messaging, and campaign follow-up
- Support sales leadership with pipeline reporting and forecasting
Location: Full-time onsite at our Birmingham, AL office.
Requirements:
- 4+ years in sales including SDR and/or closing experience
- Track record of building or scaling an outbound motion
- Strong coaching instincts — you make average reps good and good reps great
- Data-driven: you manage to activity, conversion, and pipeline metrics
Nice to have:
- SaaS or healthcare sales experience
- Experience standing up an SDR function from scratch
Benefits:
- Top-tier health coverage: medical, dental & vision
- 401(k)
- Paid time off + holidays, and paid parental leave
Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Sales Development Manager in Birmingham employer: Transform9
Transform9 is an exceptional employer that prioritises employee well-being and professional growth, offering comprehensive health coverage, a robust 401(k) plan, and generous paid time off. With a dynamic work culture that fosters collaboration and innovation, especially in the rapidly evolving field of AI healthcare, employees are empowered to lead impactful projects while enjoying the flexibility of remote work or hybrid options for those in the Birmingham, AL area.
