UX/UI Designer in Manchester

Transform is a fresh alternative to Big Consulting. As an end-to-end transformation partner, we define, design, build and operate systems that solve our clients’ toughest challenges and seize their biggest opportunities. We specialise in public sector and public-facing organisations—from government agencies and local authorities to energy, utilities, transportation and healthcare. We also work for some of the world’s most dynamic brands across automotive, retail, financial services, and consumer goods.

Our Research and Service Design practice believes good design changes lives. We exist to help organisations solve complex problems through empathy, evidence and craft, working with our heads, hearts and hands. Our research goes beneath the surface, understanding the contexts, constraints and the systemic forces shaping people’s experiences. We design with those who use, deliver, manage and commission services because we believe that’s the only way to create change that lasts.

The Role: As a UX/UI Designer you will be working across a variety of Research & Design projects, bringing your content skills and experience to solving fascinating design challenges. You will be expected to define and map end-to-end user and customer journeys, develop prototypes from rough concepts to hi-fidelity interactive experiences, create new design patterns and modify existing ones and help build and design clients’ design systems. Therefore, you will have an outstanding portfolio, showing work across a variety of platforms and media, demonstrating high fidelity UI designs, wireframes, user flows and personas, and/or layout, colour, branding and typographic-led designs, design patterns and systems.

Key Skills/Experiences:

• Minimum 2 years’ commercial experience in UX and/or Interaction Design
• User-centred design methodology, including conceptual sketching and visualisation, journey mapping, defining UX principles, information architecture and rapid prototyping
• User research methods, including user needs insight and analysis, usability testing and A/B testing
• Fluency in mobile-first and responsive design patterns
• Proficiency in tools such as Figma or similar
• Ability to articulate design rationale to stakeholders, receiving and acting on feedback
• Experience of working in multi-discipline, cross-functional teams
• Knowledge of the latest Accessibility standards and inclusive design methods
• Working with design systems and creating common, shareable design patterns
• Ability to design at the systems level, not just the screen level
• A growth mindset
• Experience working in central and/or local government, transport, justice, health, trade, water, energy and education
• Understanding of the growing role and potential of AI tools in design
• Experience in designing services that use AI to enhance the user experience
• Appreciation of AI ethics and designing for trust
• Experience working to Agile methodology

Our culture is built on:

• We raise the bar
• We look out for each other
• We shape a changing world

Our benefits include:

• Holiday entitlement, 28 days with the option to buy/sell up to 5 days
• Day off (on or in the week of) your birthday
• Pension eligibility, up to 5% matched contributions
• Life assurance
• Enhanced maternity and enhanced paternity and shared parental leave
• Cycle to work schemes
• A range of other benefits from our flexible benefits package

At Transform, you can expect meaningful work, with real impact and the space to grow as people as well as a professional. We’re committed to equality of opportunity for all, and we actively seek applications from all ethnicities, orientations, beliefs, gender identities + those with neurodiverse traits and disabilities.

Use of AI in CV and Interviews: We value authenticity and transparency in our hiring process. To ensure fairness and accuracy in assessing your skills and experience, we ask that you refrain from using AI-assisted tools to generate answers during the application process or within interviews.