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- Tasks: Lead a passionate team supporting individuals with complex needs to achieve positive outcomes.
- Company: Transform Housing & Support, dedicated to empowering vulnerable people.
- Benefits: 28 days annual leave, flexible working, training opportunities, and life assurance.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in social care and team supervision is essential.
- Other info: Inclusive workplace celebrating diversity with great career growth potential.
This is an exciting career opportunity for someone who is keen to offer inspiring leadership to a dedicated team who are enthusiastic and committed to supporting individuals with complex needs to achieve positive outcomes.
Salary – £32,385 per annum plus on-call payments and benefits
Location – Spelthorne
Full time – 37 hours per week with out of hours on call
It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check.
About you
You will be responsible for the day-to-day management of the Spelthorne Team and will need to demonstrate the commitment, knowledge and flexibility needed to support single homeless people with complex needs, to achieve positive outcomes. Experience of working with other agencies and an ability to supervise staff is a prerequisite. As important as experience and ability, is a sense of energy and confidence to take on a new role and make it work.
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.
Our benefits are great too and include:
- 28 days annual leave per annum, plus bank holidays (pro rata for part time)
- An additional 1 day (pro rata) per annum wellbeing day
- A defined contribution pension scheme
- Training and development opportunities
- Interest-free staff loans
- Flexible working options
- The opportunity to buy or sell up to five days annual leave per holiday year
- Life assurance cover
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
Service Manager employer: Transform Housing
Contact Detail:
Transform Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Transform Housing & Support. Check out their website and social media to understand their values and mission. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and managing teams. Think about your past experiences and how they relate to the role of Service Manager. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for supporting individuals with complex needs shine through. Share specific examples of how you've made a positive impact in previous roles. This will help you stand out as a candidate who truly cares about the work.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your excitement about the role and how you can contribute to the team.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Manager role. Highlight your leadership experience and any work with individuals with complex needs to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting vulnerable people and how your background makes you an ideal candidate for this position.
Showcase Relevant Experience: Don’t just list your previous jobs; explain how they relate to the role. If you’ve worked with other agencies or supervised staff, give us examples of how you made a positive impact in those roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the quickest way for us to receive your application and ensures you don’t miss out on this exciting opportunity!
How to prepare for a job interview at Transform Housing
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Manager role and its responsibilities. Familiarise yourself with Transform Housing & Support's mission and values, as well as the specific needs of the individuals you'll be supporting. This will help you demonstrate your commitment and knowledge during the interview.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully supervised staff or collaborated with other agencies. Highlight your ability to motivate others and achieve positive outcomes, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex needs. Think about potential scenarios you might face in the role and how you would approach them. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, support systems in place, or the challenges the organisation faces. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
