Housing & Support Officer

Housing & Support Officer

Full-Time 22700 - 26600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients in developing independence and daily living skills while managing housing activities.
  • Company: Transform Housing & Support empowers vulnerable individuals across Surrey and beyond to live fulfilling lives.
  • Benefits: Enjoy 28 days annual leave, flexible working options, training opportunities, and life assurance cover.
  • Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
  • Qualifications: No prior experience needed; passion for helping others and a valid driving licence required.
  • Other info: Diversity is celebrated here; adjustments during the application process are welcomed.

The predicted salary is between 22700 - 26600 £ per year.

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations. You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role. Salary – £10,844 for 15 hours per week (FTE £26,750 for 37 hours per week) p.a. + on call allowances + benefits Location – Guildford Full time – 15 hours per week About you You will be reflecting Transform’s values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing & Support Officer: • Ability to develop non-judgmental professional relationships with clients • The ability to manage your own time, delivering outcomes, meeting deadlines • Computer literacy (Excel, Word, Outlook and the Internet) Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We’re a place where people make a difference to clients’ lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department. Our benefits are great too and include: • 28 days annual leave per annum, plus bank holidays (pro rata for part time) • An additional 1 day (pro rata) per annum wellbeing day • A defined contribution pension scheme • Training and development opportunities • Interest-free staff loans • Flexible working options • The opportunity to buy or sell up to five days annual leave per holiday year • Life assurance cover Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out. You may also have experience in the following: Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Third Sector, Residential Care Worker, Charity, Voluntary Sector, DBS, etc. REF-(Apply online only)

Housing & Support Officer employer: Transform Housing

Transform Housing & Support is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where flexibility and work-life balance are valued. With comprehensive benefits including generous annual leave, training opportunities, and a commitment to diversity and inclusion, employees are empowered to make a meaningful impact in the lives of vulnerable individuals in the Wallington area. Join us to be part of a team that not only supports clients in achieving independence but also fosters your personal and professional growth.
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Contact Detail:

Transform Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing & Support Officer

✨Tip Number 1

Familiarise yourself with the values and mission of Transform Housing & Support. Understanding their commitment to empowering vulnerable individuals will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight any relevant experience you have in supporting vulnerable people, even if it's informal. Sharing personal stories or examples can demonstrate your passion and resilience, which are key traits for this role.

✨Tip Number 3

Prepare to discuss how you would manage your time effectively while delivering outcomes. Think of specific strategies or tools you’ve used in the past that could apply to this role.

✨Tip Number 4

Since a driving licence is essential, ensure you’re ready to discuss your driving experience and how you plan to use your vehicle for business purposes. This shows your readiness to meet the job requirements.

We think you need these skills to ace Housing & Support Officer

Empathy and Compassion
Time Management
Communication Skills
Problem-Solving Skills
Ability to Build Trusting Relationships
Computer Literacy (Excel, Word, Outlook)
Risk Management
Organisational Skills
Adaptability
Understanding of Housing Management
Experience with Vulnerable Populations
Teamwork and Collaboration
Resilience
Driving Licence and Access to a Vehicle

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Housing & Support Officer position. Tailor your application to highlight how your skills and experiences align with these aspects.

Highlight Relevant Experience: If you have experience working with vulnerable people or in a similar support role, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your ability to empower clients and manage relationships.

Showcase Your Skills: Mention your computer literacy and time management skills, as these are essential for the role. Provide examples of how you've successfully used these skills in previous positions or situations.

Express Your Passion: Convey your passion for supporting individuals in achieving independence and positive outcomes. Share why you want to work for Transform Housing & Support and how you resonate with their values.

How to prepare for a job interview at Transform Housing

✨Show Your Passion for Supporting Others

Make sure to express your genuine passion for helping vulnerable people during the interview. Share any relevant experiences or stories that highlight your commitment to empowering others and developing their independence.

✨Demonstrate Your Time Management Skills

Since managing your own time is crucial in this role, be prepared to discuss how you prioritise tasks and meet deadlines. Provide examples of situations where you've successfully managed multiple responsibilities.

✨Highlight Your Relationship-Building Abilities

The ability to develop non-judgmental professional relationships with clients is key. Be ready to talk about how you approach building rapport and trust with individuals from diverse backgrounds.

✨Familiarise Yourself with Relevant Technology

As computer literacy is important for this position, brush up on your skills with Excel, Word, and Outlook. You might be asked about your experience with these tools, so be prepared to discuss how you've used them in previous roles.

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