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- Tasks: Support clients in developing independence and daily living skills while managing housing activities.
- Company: Transform Housing & Support, dedicated to empowering vulnerable individuals.
- Benefits: 28 days annual leave, flexible working, training opportunities, and employee discounts.
- Other info: Diverse and inclusive workplace with strong social responsibility values.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Basic numeracy and communication skills; no prior experience required.
Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? No previous experience? That’s fine as training will be provided.
In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations. You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks.
If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role.
Salary – £26,750 per annum plus on call payments and benefits
Location – Egham (Runnymede)
Full time – 37 hrs per week
About you
- Ability to develop non-judgmental professional relationships with clients
- Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent
- The ability to communicate well with clients, peers and other agencies
- The ability to work effectively as part of a team
- The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training.
- The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform’s services
- Computer literacy (Excel, Word, Outlook and the Internet)
- The ability to join the frontline on call rota
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We’re a place where people make a difference to clients’ lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.
Our benefits are great too:
- 28 days annual leave per annum, plus bank holiday (pro rata for part time workers)
- An additional 1 day pro rata per annum wellbeing day
- A defined contribution pension scheme
- Additional pay where applicable for participating in emergency out of hours support rota
- The opportunity to buy or sell up to five days annual leave per holiday year
- Access to our benefits platform for a wide range of discounts on everyday spends
- Life assurance cover
- Eyecare vouchers
- Free DBS checks
- Training and development opportunities
- Employee assistance programme
- Interest-free staff loans
- Flexible working options
- Cycle to Work Scheme
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
Housing Support Officer in Egham employer: Transform Housing
Contact Detail:
Transform Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer in Egham
✨Tip Number 1
Get to know the company! Research Transform Housing & Support and understand their values. When you show genuine interest in what they do, it’ll shine through in your conversations.
✨Tip Number 2
Practice your communication skills! Since this role involves working closely with clients, being able to express yourself clearly and empathetically is key. Try role-playing scenarios with friends or family.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and support. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box, if you’re passionate about helping others and have some relevant skills, we want to hear from you. Go for it!
We think you need these skills to ace Housing Support Officer in Egham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for supporting and empowering clients shine through in your application. We want to see that you genuinely care about helping others develop their independence and daily living skills.
Highlight Transferable Skills: Even if you don’t have direct experience, think about the skills you’ve gained from other roles or life experiences. Whether it’s communication, teamwork, or problem-solving, make sure to showcase how these can apply to the Housing & Support Officer role.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and how they relate to the job. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure we receive your details promptly and can get back to you quickly. Don’t wait too long – we review applications as they come in!
How to prepare for a job interview at Transform Housing
✨Know Your Stuff
Before the interview, take some time to research Transform Housing & Support. Understand their mission, values, and the specific role of a Housing & Support Officer. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Showcase Your Skills
Even if you don’t have direct experience, think about transferable skills you possess. Be ready to discuss how your ability to communicate effectively, manage time, and build relationships can benefit clients. Use examples from past experiences to illustrate your points.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you would handle challenging situations with clients. Think of scenarios where you've had to support someone or resolve a conflict, and be prepared to explain your thought process and actions.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and helps you determine if the company is the right fit for you.