Tenancy Sustainment Officer in Surrey

Tenancy Sustainment Officer in Surrey

Surrey Full-Time 28000 - 28000 £ / year (est.) No home office possible
Transform Housing Group

At a Glance

  • Tasks: Support clients in developing independence and daily living skills while resolving their problems.
  • Company: Transform, a supportive organisation dedicated to empowering vulnerable individuals.
  • Benefits: Competitive salary of £28,000, full-time hours, and a fulfilling work environment.
  • Other info: Dynamic role with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in people's lives every day in a varied role.
  • Qualifications: Experience with vulnerable people or transferable skills; good communication and teamwork abilities.

The predicted salary is between 28000 - 28000 £ per year.

Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations. You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role.

Salary: £28,000 per annum

Location: Mole Valley based in Leatherhead

Full time: 37 hours

About you

  • Ability to develop non-judgmental professional relationships with clients
  • Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent
  • The ability to communicate well with clients, peers and other agencies
  • The ability to work effectively as part of a team

Tenancy Sustainment Officer in Surrey employer: Transform Housing Group

Transform is an exceptional employer that prioritises the empowerment and independence of its clients, fostering a supportive and collaborative work environment in the heart of Mole Valley. With a strong commitment to employee development, we offer ongoing training and growth opportunities, ensuring that our team members can thrive both personally and professionally. Join us in making a meaningful impact in the community while enjoying a fulfilling career with competitive benefits and a culture that values resilience and compassion.
Transform Housing Group

Contact Detail:

Transform Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tenancy Sustainment Officer in Surrey

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.

✨Tip Number 2

Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of empowering clients and supporting independence.

✨Tip Number 3

Practice your communication skills! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and confidently when discussing your experience with vulnerable people.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Tenancy Sustainment Officer in Surrey

Client Support
Empowerment Skills
Problem-Solving Skills
Housing Management
Risk Assessment
Tenancy Management
Communication Skills
Teamwork
Numeracy Skills
Written Communication Skills
Relationship Building
Community Engagement
Health and Safety Awareness

Some tips for your application 🫡

Show Your Passion: Make sure to highlight your passion for supporting and empowering clients in your application. We want to see how you can bring that enthusiasm to the role of Tenancy Sustainment Officer.

Tailor Your Experience: When detailing your experience, focus on relevant roles where you've worked with vulnerable people or developed independence skills. We love seeing how your background aligns with what we do!

Be Clear and Concise: Use clear and straightforward language in your written application. We appreciate good communication skills, so make sure your writing reflects that – no need for fancy jargon!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.

How to prepare for a job interview at Transform Housing Group

✨Know Your Stuff

Before the interview, make sure you understand the role of a Tenancy Sustainment Officer inside out. Familiarise yourself with the key responsibilities like supporting clients, managing tenancies, and working with local organisations. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Experience

Think about your past experiences, especially those involving vulnerable people or community work. Prepare specific examples that highlight your skills in building relationships, problem-solving, and teamwork. This will demonstrate your ability to handle the challenges of the role effectively.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the support plans for clients, or how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the organisation's goals.

✨Be Yourself

Authenticity goes a long way. Be honest about your motivations for wanting to work as a Tenancy Sustainment Officer and how you relate to the mission of supporting clients. This will help you connect with the interviewers on a personal level and leave a lasting impression.

Tenancy Sustainment Officer in Surrey
Transform Housing Group
Location: Surrey

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