At a Glance
- Tasks: Empower vulnerable individuals to live independently and support a diverse range of clients.
- Company: Transform Housing & Support, dedicated to making a difference in people's lives.
- Benefits: Competitive salary, 28 days leave, flexible hours, and professional development opportunities.
- Other info: Dynamic role with opportunities for personal growth and creative input.
- Why this job: Join a passionate team and create meaningful change in your community every day.
- Qualifications: Experience in homelessness support and strong relationship-building skills.
The predicted salary is between 31000 - 31000 £ per year.
Salary: £31,000 per annum plus benefits
Hours: Full time, average 37 hours per week on a shift basis (to be discussed at interview)
Contract: Permanent
Location: Walton on Thames (Elmbridge)
Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing & Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes.
If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing & Support is the place for you.
What You'll Be Doing
You will be joining our Elmbridge Team, a warm, friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people.
A little more about your day as a Housing & Support Deputy Manager:
- Supporting the manager and acting up in their absence
- Staff supervision and development
- Working with the manager to create new opportunities and plan implementation
- Daily operational planning
- Working with a small number of clients
- Family mediation and support, bringing families back together
- Working with a community of professionals to support the right outcomes
- Problem solving together and debriefs, sharing experiences and learning as a team through reflective practice
- Supporting the team with repair issues and repayment agreements for rent arrears
- Property and health and safety checks
It is an exciting time for our Elmbridge Team as you'll also be involved in planning and running our extra-curricular workshops. These range from sports activities such as basketball, table tennis and boxing, to relaxation sessions. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know.
What You'll Need
To be successful in this role, you will need:
- Ability to develop non-judgmental professional relationships with clients
- The ability to manage your own time, delivering outcomes and meeting deadlines
- An Enhanced DBS check (to be completed by us upon successful application)
- A full, valid driving licence and use of your own car for business purposes
- Experience in homelessness and homeless housing pathways
- Knowledge of support services, including legislation on safeguarding, data protection and benefits
- Experience supporting or managing staff
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
How We'll Set You Up for Success
We want to make sure you have the skills and knowledge to be great in your role. When you join us, you will complete a tailored induction programme which includes a combination of online training, in-person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open University degree or professional qualification.
Why Work at Transform
Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working, including flexible hours where possible. Our benefits include:
- 28 days annual leave per annum, plus bank holidays (pro rata for part time)
- An additional 1 wellbeing day per annum (pro rata)
- A defined contribution pension scheme
- Interest-free staff loans
- The opportunity to buy or sell up to five days annual leave per holiday year
- Life assurance cover
What's Next
At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you. If you need any adjustments during the application or selection process, please let us know and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience in the following: Housing & Support Deputy Manager, Deputy Service Manager, Supported Housing Manager, Housing Services Manager, Homelessness Manager, Housing Support Manager, Assistant Service Manager, Supported Living Manager, Social Care Manager, Community Support Manager, Tenancy Support Manager.
Housing & Support Deputy Manager employer: Transform Housing Group
Contact Detail:
Transform Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Support Deputy Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Transform Housing & Support. Check out their website and social media to understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing support and management. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to build your confidence.
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've empowered individuals in the past. Whether it’s through problem-solving or providing support, let them see your commitment to making a difference in people's lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing & Support Deputy Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing & Support Deputy Manager role. Highlight any relevant experience in supporting vulnerable individuals and managing teams, as this will show us you’re a great fit for our Elmbridge Team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about empowering others and how your background aligns with our mission at Transform Housing & Support. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you’ve tackled challenges in previous roles. We love seeing candidates who can think on their feet and work collaboratively to find solutions for clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Transform Housing Group
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Housing & Support Deputy Manager. Understand the challenges faced by vulnerable individuals and be ready to discuss how you can empower them to live independently.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage staff, support clients, and handle operational planning. Highlight any experience you have with homelessness pathways and safeguarding legislation.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like family mediation or problem-solving with clients. Think through potential scenarios in advance and be prepared to share your thought process.
✨Bring Your Ideas
Since Transform is open to new ideas and projects, come prepared with suggestions for workshops or activities you could run. This shows your initiative and willingness to contribute to the team’s success.