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- Tasks: Create and maintain technical documentation for APIs and user manuals.
- Company: Join a leading tech service provider in the e-trading Fixed-income markets.
- Benefits: Enjoy remote work flexibility, competitive salary, shares, and great benefits.
- Why this job: Make a real impact on user experience and collaborate with talented teams.
- Qualifications: 5+ years of experience in technical writing and a strong understanding of APIs.
- Other info: Work remotely within the UK/Europe and engage with open-source communities.
The predicted salary is between 42000 - 98000 £ per year.
Location: Remote First; office location Moorgate, London (flexible remote working locations within UK/Europe)
Employment type: Permanent
Working Hours: Full-time (UK 9-6)
Salary: dependent on experience up to £70,000 + Shares + Benefits
We want to hire a dedicated technical writer to improve all aspects of our technical documentation and have an impact on both our development team and customers.
We provide a low latency, high throughput distributed messaging system to the e-trading Fixed-income markets. We are foremost a technology service provider and support part of our customers’ trading infrastructure. Our core products involve API connectivity and GUIs for electronic trading.
Here’s what the job entails:
- Develop and maintain detailed technical documentation, including API guides, user manuals, integration guides, and knowledge-base articles.
- Engage with technical teams and internal stakeholders to extract key details and understand complex processes, then translate them into user-friendly content suitable for different audiences, including developers and non-technical users.
- Conduct user research to identify documentation needs and improve user experience.
- Continuously improve the user and developer experience by creating and iterating on world-class technical content.
- Work with customer support teams to identify common user issues and create FAQs or troubleshooting guides.
- Write software release blog posts.
To be successful in this role, you’ll have:
- 5+ years experience working with engineers, conducting user research, and refining documentation based on audience needs.
- Ability to communicate about APIs, SDKs, cloud/bare-metal connectivity services.
- A programmer’s mindset, or a background as a developer with a record of producing excellent documentation.
- Familiarity with best practices for storing and maintaining documentation, ensuring it stays relevant and up to date.
- A record of community engagement in open-source software, documentation, research or other disciplines.
- Understand FIX protocol and networking fundamentals (OSI Model).
- Have technical expertise in APIs, including RESTful APIs, endpoints, HTTP methods, and error handling.
- Can write code or navigate the Linux CLI.
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Technical Writer employer: TransFICC
Contact Detail:
TransFICC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description, such as APIs, SDKs, and the FIX protocol. This knowledge will not only help you understand the role better but also allow you to engage more effectively during interviews.
✨Tip Number 2
Showcase your experience by preparing examples of your previous technical documentation work. Be ready to discuss how you approached complex topics and made them accessible for different audiences, as this is a key aspect of the role.
✨Tip Number 3
Engage with the community around the technologies relevant to the position. Participate in forums or contribute to open-source projects to demonstrate your commitment and expertise in technical writing and software development.
✨Tip Number 4
Prepare thoughtful questions about the company's products and documentation processes. This shows your genuine interest in the role and helps you stand out as a candidate who is proactive and engaged.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Writer position. Familiarize yourself with the specific technical documentation types mentioned in the job description, such as API guides and user manuals.
Tailor Your CV: Highlight your relevant experience in technical writing, especially any work involving APIs, SDKs, or cloud services. Make sure to showcase your ability to communicate complex technical concepts clearly and effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technical writing and how your background aligns with the company's needs. Mention specific examples of your previous work that demonstrate your skills in creating user-friendly documentation.
Showcase Your Technical Skills: If you have experience with programming or using tools relevant to the role, be sure to include this in your application. Mention any familiarity with the FIX protocol, Linux CLI, or other technical skills that would be beneficial for the position.
How to prepare for a job interview at TransFICC
✨Showcase Your Technical Knowledge
Be prepared to discuss your experience with APIs, SDKs, and the FIX protocol. Highlight specific projects where you translated complex technical concepts into user-friendly documentation.
✨Demonstrate User Research Skills
Share examples of how you've conducted user research to identify documentation needs. Discuss how this research has influenced your writing and improved user experience.
✨Engage with the Interviewers
Ask insightful questions about their current documentation processes and challenges. This shows your interest in the role and helps you understand how you can contribute effectively.
✨Prepare a Portfolio of Your Work
Bring samples of your previous technical documentation, such as API guides or user manuals. Be ready to explain your writing process and how you tailored content for different audiences.
