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- Tasks: Manage CRM operations, ensuring data accuracy and system stability for marketing teams.
- Company: Join a global sports hospitality business delivering premium experiences at major events.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and support exciting projects in the sports industry.
- Why this job: Play a key role in optimising CRM systems and enhancing commercial performance.
- Qualifications: Experience in CRM operations, data quality, and platform management required.
The predicted salary is between 45000 - 55000 £ per year.
Transfers in Sport are partnering with a global sports hospitality business to hire a CRM Operations Manager to support and optimise their CRM ecosystem across data, reporting, and platform operations. The business delivers premium experiences across major international sporting events, and this role plays a key part in enabling commercial performance through strong data, processes, and platform reliability.
This is a CRM operations role, not a CRM marketing role. It focuses on platform ownership, data quality, governance, and delivery, ensuring systems and processes are in place for marketing teams to operate effectively.
- Own day to day CRM operations, ensuring data accuracy, system stability, and consistent usage
- Act as the main point of contact for CRM queries and user support
- Deliver onboarding and training to improve adoption and usage
- Manage data quality, segmentation, and the development of a reliable single customer view
- Coordinate UAT cycles for platform updates and system changes
- Work closely with technical teams and external partners to deliver CRM improvements
- Support integrations across CRM, marketing tools, ticketing, e-commerce, and BI systems
- Collaborate with sales, marketing, and technology teams across multiple markets
Platform, data, and process management
CRM governance and operational delivery
Enabling marketing teams rather than executing campaigns
CRM operations, administration, or platform management experience
Strong understanding of data quality, segmentation, and governance
Experience coordinating UAT or system changes
Experience with CRM or marketing automation platforms such as DotDigital or similar
Not a CRM campaign or marketing role
Not focused on content, email, or lifecycle delivery
CRM Operations Manager in Slough employer: Transfers in Sport
Contact Detail:
Transfers in Sport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Operations Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work in CRM operations. A casual chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Show off your skills! If you’ve got experience with CRM platforms or data management, be ready to discuss specific examples. We want to see how you’ve tackled challenges and improved processes.
✨Tip Number 3
Prepare for the interview by understanding the company’s CRM ecosystem. Research their current tools and processes, and think about how you can contribute to optimising them. It’ll show you’re genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace CRM Operations Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in CRM operations, data quality, and platform management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about CRM operations and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Technical Skills: Since this role involves working closely with technical teams, make sure to mention any experience you have with CRM platforms, data governance, and UAT cycles. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Transfers in Sport
✨Know Your CRM Inside Out
Make sure you have a solid understanding of CRM operations, especially the platforms mentioned in the job description. Familiarise yourself with data quality, governance, and how to manage user support effectively. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Demonstrate Your Data Skills
Be ready to discuss your experience with data management and segmentation. Prepare examples of how you've ensured data accuracy and system stability in previous roles. This is crucial since the role focuses on enabling marketing teams through reliable data processes.
✨Showcase Your Collaboration Experience
This role requires working closely with various teams, so highlight your experience in cross-functional collaboration. Share specific instances where you've coordinated with technical teams or external partners to deliver CRM improvements. It’s all about showing you can work well with others!
✨Prepare for UAT Discussions
Since you'll be coordinating User Acceptance Testing (UAT) cycles, brush up on your knowledge of this process. Be prepared to explain how you've managed UAT in the past, including any challenges you faced and how you overcame them. This will demonstrate your readiness for the operational delivery aspect of the role.