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- Tasks: Assist customers via phone and email, process orders, and support the sales team.
- Company: Join a friendly office team in Hamworthy/Poole.
- Benefits: Enjoy free parking, a company pension, and extra holiday for your birthday.
- Other info: Full training provided; no prior experience necessary!
- Why this job: Perfect for those who love working with people and want to grow their skills.
- Qualifications: Positive attitude, basic computer skills, and teamwork spirit required.
The predicted salary is between 24000 - 28000 £ per year.
Location: Hamworthy/Poole
Hours: Full‑time, Monday to Friday, 9am–5pm
We are looking for a friendly and organised person to join our busy office team in a sales support role. This is a great opportunity for someone who enjoys working with people and wants a steady, office‑based position.
What You’ll Be Doing
- Speaking with customers by phone and email
- Helping prepare quotes and process orders
- Keeping track of customer requests and following up where needed
- Supporting the wider sales team with day‑to‑day tasks
- Keeping records accurate and up to date
What We’re Looking For
- A positive attitude and a willingness to learn
- Comfortable speaking to people and providing good customer service
- Basic computer skills and attention to detail
- Able to work well as part of a team
No specialist product knowledge is required – full training will be provided.
What’s In It For You
- Friendly, supportive team environment
- Full training provided
- Free on‑site parking
- Company pension
- 20 days holiday plus bank holidays, increasing with service
- Your birthday off as an extra holiday (subject to conditions)
Previous office or customer service experience is helpful but not essential. We welcome applications from people looking to develop their skills or move into an office‑based role.
Hours: Mon‑Fri 9‑5pm, 37.5 hours
Benefits: Free parking. Company pension scheme.
Holiday: 20 days holiday, rising at 1 day per year to a max 25 days after 5 years continuous service (plus bank holidays). You also get your birthday day off as holiday (subject to conditions).
Skills Required: Communication, Teamwork, Numeracy, Accuracy, Sales, Multi‑tasking, Organisation
Relevant Experience: 1 year minimum experience in a sales office/customer service role is essential.
Existing Qualifications (Edu/Certs/Driving): GCSE or equivalent.
Start Date: Immediate
To apply for this job email your details to GDale@transdev.co.uk.
Sales Support/Customer Service ISSCO/0626/06 in Poole employer: TransDev GB (Transmission Developments Co (GB) Ltd)
Contact Detail:
TransDev GB (Transmission Developments Co (GB) Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support/Customer Service ISSCO/0626/06 in Poole
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show off your personality! Don’t be afraid to let your friendly side shine through during the interview. They’re looking for someone who fits in with the team, so be yourself and let them see your positive attitude.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support/Customer Service ISSCO/0626/06 in Poole
Some tips for your application 🫡
Show Your Friendly Side: Since we're looking for someone who enjoys working with people, make sure your application reflects your friendly personality. Use a warm tone and share any experiences where you've provided great customer service.
Highlight Your Organisational Skills: In this role, keeping track of customer requests is key. So, when you write your application, mention any past experiences where you've successfully managed tasks or organised information. We love a well-structured application!
Be Honest About Your Experience: Even if you don't have direct experience in sales support, that's okay! Be upfront about your skills and willingness to learn. We value a positive attitude and a desire to grow, so let that shine through in your writing.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you'll find all the details you need to submit your application smoothly!
How to prepare for a job interview at TransDev GB (Transmission Developments Co (GB) Ltd)
✨Know the Role Inside Out
Before your interview, make sure you understand the sales support role thoroughly. Familiarise yourself with the tasks mentioned in the job description, like preparing quotes and processing orders. This will help you demonstrate your enthusiasm and readiness to contribute from day one.
✨Show Off Your People Skills
Since this role involves speaking with customers, practice how you would handle different customer scenarios. Think about how you can showcase your friendly attitude and willingness to learn during the interview. A positive vibe can go a long way!
✨Highlight Your Organisational Skills
Being organised is key in a busy office environment. Prepare examples of how you've kept track of tasks or managed multiple responsibilities in the past. This will show that you can handle the day-to-day demands of the role effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like. This shows your interest in the company and helps you gauge if it’s the right fit for you.