At a Glance
- Tasks: Assist customers via phone and email, process orders, and support the team.
- Company: Join a well-established business with a friendly office environment.
- Benefits: Enjoy free parking, a company pension, and 20+ days holiday.
- Other info: Full training provided; no cold calling or sales involved.
- Why this job: Perfect for those who love helping people and want a stable office role.
- Qualifications: Positive attitude, basic computer skills, and teamwork spirit required.
The predicted salary is between 26500 - 28000 £ per year.
Location: Hamworthy/Poole
Hours: Full-time, Monday to Friday, 9am–5pm
We are looking for a friendly and organised person to join our office team in a customer service role. This is a great opportunity for someone who enjoys working with people and wants a steady, office‑based position. This is a permanent office based role within a well‑established and successful business.
What You’ll Be Doing
- Speaking with customers by phone and email
- Helping prepare quotes and process orders
- Keeping track of customer requests and following up where needed
- Supporting the wider customer service team with day-to-day tasks
- Keeping records accurate and up to date
This is a customer service and co‑ordination role – no cold calling or direct sales.
What We’re Looking For
- A positive attitude and a willingness to learn
- Comfortable speaking to people and providing good customer service
- Basic computer skills and attention to detail
- Able to work well as part of a team
No specialist product knowledge is required – full training will be provided.
What’s In It For You
- Friendly, supportive team environment
- Full training provided
- Free on‑site parking
- Company pension
- 20 days holiday plus bank holidays, increasing with service
- Your birthday off as an extra holiday (subject to conditions)
Whilst previous office or customer service experience is helpful it is not essential – we welcome applications from people looking to develop their skills or move into an office‑based role.
Hours: Mon-Fri 9-5pm, 37.5 hours/week
Benefits: Free parking. Company pension scheme.
Holiday: 20 days holiday, rising at 1 day per year to a max 25 days after 5 years continuous service (PLUS bank holidays). You also get your birthday day off as holiday (subject to conditions).
Skills Required: Communication, Teamwork, Numeracy, Accuracy, Multi‑tasking, Organisation
Existing Qualifications (Edu/Certs/Driving): GCSE or equivalent.
Start Date: Immediate
As this is a salaried, permanent non‑sales role, we pay a competitive salary, but no commission – if you are looking for a commission‑based sales role, this is not the role for you.
To apply for this job email your details to GDale@transdev.co.uk.
Customer Service ISSCO/0626/07 in Poole employer: TransDev GB (Transmission Developments Co (GB) Ltd)
Join our friendly and supportive team in Hamworthy/Poole, where we prioritise employee growth and a positive work culture. With full training provided, competitive benefits including a company pension, generous holiday allowance, and your birthday off, we offer a stable and rewarding environment for those looking to develop their skills in customer service without the pressure of sales. This is an excellent opportunity for individuals seeking meaningful employment in a well-established business.
Contact Details:
TransDev GB (Transmission Developments Co (GB) Ltd) Recruitment Team
