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For Companies At a Glance
- Tasks: Manage customer inquiries and support sales goals while ensuring high satisfaction.
- Company: Dynamic customer support company based in Newton Aycliffe.
- Benefits: Competitive salary, paid time off, and medical benefits.
- Why this job: Join a team that values customer satisfaction and teamwork.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24500 - 32000 £ per year.
A customer support company in Newton Aycliffe is seeking a UK Customer Service Specialist. The successful candidate will manage customer inquiries, support sales goals, and collaborate with teams to ensure high satisfaction.
Responsibilities include:
- Responding to customer requests via phone and email
- Assisting on various administrative tasks
The role offers a competitive salary of £24,500 – £32,000 and excellent benefits such as paid time off and medical benefits.
UK Customer Success & Support Specialist in Newton Aycliffe employer: Transcriptionlive
Contact Detail:
Transcriptionlive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Customer Success & Support Specialist in Newton Aycliffe
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer inquiries, it's crucial to demonstrate your ability to communicate clearly and effectively. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace UK Customer Success & Support Specialist in Newton Aycliffe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer support and showcases your ability to manage inquiries effectively. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how your skills align with our goals at StudySmarter. Let us know what makes you the perfect fit!
Showcase Your Communication Skills: Since this role involves responding to customer requests via phone and email, it's crucial to demonstrate your communication skills in your application. We love clear and concise writing, so make every word count!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Transcriptionlive
✨Know Your Customer Support Basics
Brush up on the fundamentals of customer support. Understand common inquiries and how to handle them effectively. This will show that you’re prepared and knowledgeable about the role.
✨Showcase Your Communication Skills
Since you'll be responding to customer requests via phone and email, practice clear and concise communication. Consider doing mock interviews with friends to refine your responses and ensure you come across as friendly and professional.
✨Familiarise Yourself with the Company
Research the company’s values, mission, and any recent news. This will help you tailor your answers and demonstrate your genuine interest in the role and the company culture.
✨Prepare for Team Collaboration Questions
Think of examples where you've successfully collaborated with others. The role involves working with various teams, so be ready to discuss how you can contribute to a positive team environment and support sales goals.
