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- Tasks: Manage warranty claims and support contract processes in a dynamic automotive environment.
- Company: Join a leading commercial vehicle manufacturer known for innovation and quality.
- Benefits: Enjoy 25 days annual leave, bonuses, pension, and life assurance.
- Why this job: Be part of a supportive team with opportunities for growth and development.
- Qualifications: Experience in warranty claims and strong interpersonal skills are essential.
- Other info: Day shifts only, no weekends, with a focus on work-life balance.
The predicted salary is between 30000 - 32000 £ per year.
A major commercial vehicle manufacturer is looking to employ a Warranty Administrator to aid in the control, performance, costs, quality and processing of commercial vehicle Warranties, Goodwill, Campaign and Extended Cover claims. Any automotive warranty experience is ideal for this role in any automotive sector, including commercial, light, cars, vans, plant, agriculture etc.
LOCATION: Hayes
BASIC SALARY: £30k to £32k.
BENEFITS: 25 Days Annual Leave + Bank Holidays, Bonus, Company Pension, life assurance, incentives.
HOURS: Day shift may differ slightly but between 6am and 6pm Monday to Friday. No weekends, 42.5 hours weekly.
ROLE:
- Submitting warranty claims.
- Aid in Contract Technical Pricing.
- Support & develop Warranty processes and reporting.
- Support & develop Contract processes and reporting.
- Be primary contact for all warranty claims, including attending regular customer review meetings regarding contract performance and management.
- Help carry out Warranty and Contract audits and any other requirements.
Main Tasks / Responsibilities / Authorities:
- Aid in all aspects of claim handling, providing efficient, prompt and accurate assessment of claims.
- Ensure commonality of processes, where possible with regard to Truck and commercial vehicle claims.
- Produce reports and KPIs as required, and present findings with recommendations for performance improvement.
EXPERIENCE REQUIRED:
- Previous experience in a warranty/contract claims administration environment.
- Previous technical experience in a commercial vehicle environment (nice to have).
- Previous experience in a 'manufacturer market company' environment (nice to have).
- Strong interpersonal skills - Essential.
Warranty Administrator - Automotive in Hayes employer: Transcomm Recruitment
Contact Detail:
Transcomm Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator - Automotive in Hayes
✨Tip Number 1
Familiarise yourself with the specific warranty processes and regulations in the automotive industry. Understanding the nuances of warranty claims, especially in commercial vehicles, will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience in warranty administration. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in handling warranty claims or similar administrative roles. Be ready to share specific examples that highlight your problem-solving skills and attention to detail.
✨Tip Number 4
Research the company’s values and recent developments in the commercial vehicle market. Showing that you are informed about the company and its position in the industry can demonstrate your genuine interest in the role.
We think you need these skills to ace Warranty Administrator - Automotive in Hayes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience in warranty or contract claims administration, especially within the automotive sector. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Warranty Administrator role. Mention your previous experience with warranty claims and how it aligns with the company's needs.
Highlight Interpersonal Skills: Since strong interpersonal skills are essential for this role, provide examples in your application that showcase your ability to communicate effectively and work collaboratively with others.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Transcomm Recruitment
✨Showcase Your Automotive Knowledge
Make sure to highlight any previous experience you have in the automotive sector, especially related to warranty claims. Be prepared to discuss specific examples of how you've handled claims or improved processes in your past roles.
✨Demonstrate Strong Interpersonal Skills
Since this role requires strong interpersonal skills, think of instances where you've successfully communicated with customers or team members. Share stories that illustrate your ability to build relationships and resolve conflicts effectively.
✨Prepare for Technical Questions
Expect questions that assess your technical knowledge of commercial vehicles and warranty processes. Brush up on relevant terminology and be ready to explain how you would approach common warranty issues.
✨Be Ready to Discuss Performance Improvement
The role involves producing reports and KPIs for performance improvement. Prepare to talk about how you've used data in the past to identify areas for improvement and what steps you took to implement changes.
