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- Tasks: Support the sales team and manage customer communications.
- Company: Join a leading UK & International freight forwarding company.
- Benefits: Enjoy a competitive salary and a supportive office environment.
- Why this job: Gain valuable experience in sales while working with a dynamic team.
- Qualifications: Good communication skills and basic knowledge of Microsoft Office required.
- Other info: Office-based role with a Monday to Friday schedule.
The predicted salary is between 18400 - 20000 £ per year.
A major UK & International freight forwarding company is looking for a Sales Administrator to provide admin and support to the sales team. You will support the external sales team, whilst becoming a point of contact for key customers.
ROLE: Support external sales team. Make first contact on sales leads received from partners. Identify new sales leads. Obtain appointments and visits of clients for external sales staff. Keep databases and customer records up to date. Perform basic customer service functions for clients, like answering questions or responding to queries with communication with the Ops team. Help prepare and present spot rates and RFQs to customers and partners.
EXPERIENCE REQUIRED:
- Good communicator with colleagues, customers and suppliers alike.
- Works equally as well alone as within a team.
- Self-motivated.
- Reasonably good understanding of Word, Excel and PowerPoint.
- Experience and ability to work to deadlines.
- Experience in an internal sales role within a road-freight operator, not essential.
Sales Administrator employer: Transcomm Recruitment
Contact Detail:
Transcomm Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with the freight forwarding industry. Understanding the basics of logistics and how sales processes work in this sector will give you an edge during interviews and help you communicate effectively with the sales team.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join online forums related to freight forwarding and sales administration. Building connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills. Since you'll be the point of contact for key customers, demonstrating your ability to handle queries and maintain relationships will be crucial. Consider role-playing scenarios to practice your responses.
✨Tip Number 4
Showcase your organisational skills. As a Sales Administrator, keeping databases and customer records up to date is vital. Prepare examples of how you've successfully managed data or projects in the past to discuss during your interview.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or internal sales roles. Emphasise your communication skills and ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements mentioned in the job description. Mention your understanding of freight forwarding and how your skills can support the external sales team.
Showcase Technical Skills: Since the role requires proficiency in Word, Excel, and PowerPoint, include examples of how you've used these tools in previous roles. This could be in the form of data management, presentations, or reports.
Highlight Customer Service Experience: If you have experience in customer service, make sure to mention it. Provide examples of how you've effectively communicated with clients and resolved their queries, as this is crucial for the role.
How to prepare for a job interview at Transcomm Recruitment
✨Know the Company
Before your interview, take some time to research the freight forwarding company. Understand their services, values, and recent news. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in sales administration or customer service. Be ready to provide examples of how you've supported a sales team or managed customer relationships effectively.
✨Demonstrate Communication Skills
As a Sales Administrator, strong communication is key. Prepare to showcase your ability to communicate clearly and effectively, both verbally and in writing. You might be asked to role-play a scenario, so practice articulating your thoughts.
✨Show Your Organisational Skills
Since the role involves keeping databases and customer records up to date, be prepared to discuss how you stay organised. Share specific tools or methods you use to manage your workload and meet deadlines.
