A major UK & International freight forwarding company are looking for add an Air & Road Freight Import or Export clerk, with customs clearance experience to their rapidly expanding team. Road freight and Air freight experience is ideal for this role. The role is to check all road and air documentation and to MONITOR the process. You will then provide customs clearance for both road and air freight. Sequoia and Cargowise are used so ideally experience of both. Can be either import or export, Customs clearance experience essential, cross trade experience also nice to have. Candidates that are knowledgeable on EMAT regions would really be a bonus, but not essential - Europe, Middle East, Africa and Turkey
ROLE: Air & Road Freight - Import or Export, Customs. NIGHTS LOCATION: Southall BASIC SALARY: £35k to £40k. HOURS: 4 on and 4 off, 7pm to 7am
ROLE: Monitor and manage air & road freight transport for inbound and outbound shipments
Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules
Monitor shipments and proactively resolve delivery delays or transport issues
Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)
Track transport costs and support cost control initiatives
Provide transport partners with precise collection and delivery instructions.
Monitor incoming emails to identify, flag, and escalate potential operational issues.
Monitor and report on KPI performance to ensure operational targets are met.
Provide Customs clearances for air and road.
Be willing to participate in an on call weekend rota to support operational continuity.
Carry out general ad hoc duties to support the wider Operations team.
Coordination & Communication
Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams
Provide regular shipment and order status updates to stakeholders
Escalate risks to service levels or supply continuity when necessary
Ensure compliance with company policies, transport regulations, and health & safety standards
Maintain accurate records and documentation and upload and file in the platform.
Identify opportunities to improve logistics efficiency and purchasing processes
Skills and Competencies
Strong understanding of air & road freight operations and logistics processes including customs clearance. Cargowise and Sequoia would be beneficial.
Experience with purchase order systems and ERP software
Excellent organisational and time-management skills
Strong attention to detail and accuracy
Effective communication and negotiation skills
Ability to work under pressure and meet deadlines
Knowledge & Experience
Previous experience in logistics, transport coordination, or supply chain operations
Experience managing purchase orders and supplier communication
Familiarity with UK and EMAT road transport regulations and customs(desirable)
Worked with Cargo Wise and Lima (desirable)
Air & Road Freight clerk - Customs - Nights in Halifax employer: Transcomm Recruitment
As a leading UK and International commercial vehicle manufacturer, we pride ourselves on fostering a dynamic work environment that values employee growth and development. Our service advisors enjoy competitive benefits, a supportive team culture, and opportunities to advance within the automotive sector, all while working in a state-of-the-art facility that prioritises innovation and excellence.
