Employee Relations Advisor Specialist in London

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we would like to ask you: Are you FIS?

What You Will Be Doing

• Provide expert guidance to management on employee relations matters including disciplinary, performance, grievance and flexible working, ensuring compliance with employment law and company policies.
• Conduct thorough investigations into intricate, HR‐related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions.
• Manage consultation actions such as TUPE and redundancy consultation (both collective and individual).
• Handle sensitive, in‐depth, involuntary terminations.
• Deliver training programs for managers on employee relations topics, such as conflict resolution and effective communication.
• Policy coaching for managers on performance management, disciplinary and flexible working process.

What You Will Need

• Robust ability to mediate disputes and negotiate agreements effectively.
• Strong in‐depth understanding of UK employment law.
• Solution‐focused mindset, ability to identify issues and develop effective solutions.
• Empathy and active listening to understand and address employee concerns.
• Strong verbal and written communication skills.
• Exceptional organisational skills to manage multiple tasks and priorities efficiently.
• Strategic oversight and ability to provide direction in employee relations matters.
• Proficiency in Microsoft Office applications such as Excel and Word.
• Confidentiality and handling of sensitive information.
• Attention to detail, analytical reasoning, interpersonal, organisational and problem‐solving skills.
• Ability to work effectively in cross‐functional team environments.
• Data analysis skills to draw accurate conclusions from raw data.
• Interpersonal skills to interface with all levels of employees.
• Flexibility to prioritize, multi‐task and adapt in a fast‐paced, changing environment.
• Judgment, business acumen, influencing skills, and proactive approach to address sensitive employee issues.

Minimum Years of Experience

Minimum of 7 years of experience in an employee relations specialist or HR generalist role.

What We Offer You

• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.