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- Tasks: Support IT Service Management, focusing on supplier management and operational support.
- Company: Leading financial services firm in Edinburgh with a commitment to customer impact.
- Benefits: Competitive salary, enhanced pension contributions, and generous leave.
- Why this job: Join a team making a real difference in customers' lives.
- Qualifications: Strong understanding of ITIL processes and relationship management skills.
- Other info: Hybrid work model with opportunities for professional growth.
The predicted salary is between 30400 - 38000 £ per year.
A leading financial services firm is seeking a Senior Service Management Analyst in Edinburgh. You will support IT Service Management, focusing on supplier management, operational support, and risk management.
Ideal candidates will have a strong understanding of ITIL processes and proven relationship management skills.
A competitive salary ranging from £30,400 to £38,000 is offered along with a range of benefits including enhanced pension contributions and generous leave.
Join a team committed to making a difference in customers' lives.
Senior IT Service Management Lead – Hybrid employer: Transamerica Corporation
Contact Detail:
Transamerica Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Service Management Lead – Hybrid
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL processes and relationship management skills. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and how it relates to the job.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, make sure to tailor your approach and show genuine interest in how you can contribute to their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior IT Service Management Lead – Hybrid
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior IT Service Management Lead role. Highlight your understanding of ITIL processes and any relevant relationship management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT Service Management and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact in previous positions, especially in supplier management and operational support.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Transamerica Corporation
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL processes before the interview. Be ready to discuss how you've applied these principles in past roles, especially in relation to supplier management and operational support.
✨Showcase Your Relationship Management Skills
Prepare examples that highlight your relationship management abilities. Think of times when you successfully navigated challenges with suppliers or stakeholders, and be ready to share those stories.
✨Understand the Company’s Values
Research the financial services firm and understand their mission and values. Be prepared to explain how your personal values align with theirs and how you can contribute to making a difference in customers' lives.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your genuine interest in the role and the company. Consider asking about their approach to risk management or how they measure success in IT service management.
