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For Companies At a Glance
- Tasks: Support customers through calls and enhance their financial wellbeing.
- Company: Leading financial services company with a focus on customer care.
- Benefits: Competitive salary starting at £26,228, with performance-based increases.
- Why this job: Make a real difference in customers' lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Hybrid working model with comprehensive training and growth opportunities.
The predicted salary is between 26228 - 33240 £ per year.
A leading financial services company is seeking a Customer Care Associate in Peterborough. This permanent full-time position involves supporting customers through incoming calls, enhancing their financial wellbeing via the Aegon Platform. Comprehensive training will be provided to ensure candidates thrive in this role.
Expected salary starts at £26,228, with the potential to rise to £33,240 based on performance. The role requires in-person collaboration, with a hybrid working model in place starting at 40% office time.
Customer Care Specialist — Hybrid in Peterborough employer: Transamerica Corporation
Contact Detail:
Transamerica Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Specialist — Hybrid in Peterborough
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they enhance financial wellbeing. This will help you connect your skills to what they care about during interviews.
✨Tip Number 2
Practice your communication skills! As a Customer Care Specialist, you'll be on the phone a lot. Role-play with friends or family to get comfortable handling different customer scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. They can provide insider tips and might even refer you for the role!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Care Specialist — Hybrid in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Care Specialist role. Highlight any previous customer service experience and how you've helped customers in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping customers and how you can enhance their financial wellbeing through the Aegon Platform.
Showcase Your Communication Skills: As a Customer Care Specialist, communication is key. In your application, demonstrate your ability to communicate clearly and effectively, whether it's through your writing or examples of past interactions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get to know you better!
How to prepare for a job interview at Transamerica Corporation
✨Know the Company Inside Out
Before your interview, take some time to research the financial services company. Understand their values, mission, and the Aegon Platform. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Common Customer Care Scenarios
Think about typical customer care situations you might encounter. Prepare examples from your past experiences where you successfully resolved issues or enhanced customer satisfaction. This will demonstrate your problem-solving skills and ability to handle calls with confidence.
✨Showcase Your Communication Skills
As a Customer Care Specialist, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as approachable and professional.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company’s success.
