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- Tasks: Create engaging communication programmes for clients and members in the workplace savings sector.
- Company: Join Aegon, a leader in helping people live their best lives through financial services.
- Benefits: Competitive salary, generous pension contributions, 36 days leave, and a discretionary bonus.
- Other info: Remote work opportunity with a focus on collaboration and creativity.
- Why this job: Make a real impact by transforming complex pension concepts into accessible content for diverse audiences.
- Qualifications: Strong communication skills, project management experience, and knowledge of workplace pensions.
The predicted salary is between 43120 - 64680 £ per year.
Permanent
Location: UK Remote
Salary: A competitive salary from £43,120 - £64,680 depending on the experience you can bring
Closing date: 12th May 2026
People are living longer and we’re excited by the opportunities this brings to help people live their best lives. We’re here for everyone who wants to make the most of their time on the planet and leave it a little better than they found it – however grand or humble their ambitions.
We help people live their best lives. We help them with the big stuff, for the moments that matter: Pensions, Savings, Investments. At Aegon, we strive in creating a diverse organisation that plays a meaningful role in driving greater equity, inclusion and belonging.
We have an exciting opportunity for a Member Communications Manager to join our Workplace team, reporting to our Head of Member Communications. This role is vital to the Workplace business, ensuring we secure and retain clients.
You will partner with high-value TargetPlan clients to deliver tailored communication programmes. You will also collaborate closely with the Client Relationship Team to support clients and members within each scheme. Building strong relationships with clients and consultants is crucial to positioning Aegon as a communication leader in the DC market. The role also supports the Pension Geeks proposition and its growth through virtual and face-to-face events, and you’ll be part of the wider Workplace Communication & Education team. Transitioning clients to a digital model will be important, while also meeting them face-to-face where required - regular travel should be expected.
Key Responsibilities include:
- Working in collaboration with key clients to identify their communication objectives based on their specific characteristics and requirements.
- Creating tailored communication programmes to meet individual client needs. Working closely with the Client Relationship Director to consider the full range of communication media.
- Project manage and deliver communication programmes, including online and face-to-face member presentations to large audiences.
- Manage and deliver multiple communication updates to clients throughout the lifetime of their scheme, e.g., fund or industry changes.
- Proactively identify and resolve client communication issues as they arise.
- Supporting new business activities by contributing to and participating in client pitch meetings.
- Implementing communication programmes by producing emails/letters, customising literature, and presenting product information to members.
- Help develop member documentation, including member booklets, plan summaries, and investment options.
- Proactively contribute to the creative development of the DC communication service.
- Adhere to internal procedures, including Compliance and peer review requirements at all times.
- Approval of final versions of member documents following attainment of accreditation status.
- Assist in testing and providing feedback to improve document preparation processes.
We’d love to hear from you if you have:
- Outstanding communication and presentational skills, including sales pitch experience.
- Experience translating complex pension concepts and technical material into clear, engaging member-focused content, adapting your communication style to suit different audiences.
- An understanding of the corporate workplace savings market, products and regulatory developments.
- An understanding of auto-enrolment, Master Trust, own trust, and contract-based arrangements and how to support employers with their duties.
- Sound technical knowledge around member retirement options and workplace pension investment options.
- Experience identifying and bridging knowledge gaps through compelling storytelling that makes workplace pensions accessible.
- Ability to creatively generate ideas to meet diverse client needs across sectors.
- Skills developing key relationships with internal and external stakeholders.
- Ability to collaborate effectively with colleagues and stakeholders at all levels.
- Good planning and organisation capability with strong project management skills.
- Sound knowledge of Microsoft Office and PowerPoint.
- Demonstrate knowledge and experience of different types of media (web, print, social, digital, apps, etc.) and the advantages and disadvantages of each in different situations.
- Working experience and knowledge of Aegon products, systems, processes, and infrastructure. Alternatively, you have the ability to quickly learn and understand new products, systems, and processes by working with specialist Aegon teams.
We’re serious about your future and our enhanced pension scheme is now in place. We ask you to contribute 3% of your salary to your pension and we’ll put in 9%. If you decide to contribute more, we’ll match it up to a combined total of 20% of your salary (that’s 7% from you and 13% from us).
A discretionary bonus, depending on personal and company performance.
36 days leave per year.
Member Communications Manager in London employer: Transamerica Corporation
Contact Detail:
Transamerica Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member Communications Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Member Communications Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and tailoring your answers to highlight your communication skills and experience in the workplace savings market. We want to see how you can make complex pension concepts accessible!
✨Tip Number 3
Show off your creativity! When discussing your ideas for tailored communication programmes, think outside the box. Use examples from your past experiences to demonstrate how you've successfully engaged different audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and making a difference in the lives of our members.
We think you need these skills to ace Member Communications Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Member Communications Manager role. Highlight your experience in creating tailored communication programmes and your understanding of the corporate workplace savings market. We want to see how you can bring your unique skills to our team!
Show Off Your Communication Skills: Since this role is all about communication, don’t hold back! Use clear and engaging language in your application. Share examples of how you've translated complex concepts into member-focused content. We love a good story, so let your personality shine through!
Highlight Your Project Management Experience: We’re looking for someone who can juggle multiple projects at once. In your application, mention any relevant project management experience you have, especially if it involves delivering communication programmes. Show us how you keep everything on track and meet deadlines!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Transamerica Corporation
✨Know Your Audience
Before the interview, research the company and its values. Understand their approach to member communications and how they engage with clients. This will help you tailor your responses and demonstrate that you're aligned with their mission.
✨Showcase Your Communication Skills
As a Member Communications Manager, your ability to convey complex information clearly is crucial. Prepare examples of how you've successfully communicated technical concepts in the past, especially in engaging ways that resonate with different audiences.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific client communication challenges. Think of scenarios where you've had to bridge knowledge gaps or resolve issues, and be ready to discuss your thought process and outcomes.
✨Demonstrate Your Project Management Skills
Be prepared to talk about your experience managing multiple projects simultaneously. Highlight your organisational skills and any tools or methods you use to keep everything on track, as this role involves delivering tailored communication programmes.