Trainee Recruitment Consultant

The Company

Established in June 2018, Counted is a finance recruitment brand, based in Worcester. We work with both large household names and smaller local companies across the West Midlands to help them find the best Accounting talent. We place the best Accountants in the best businesses. We pride ourselves on our training and support. Our role comes with a basic salary and then a strong commission scheme. Our 2025 trainees earned £38,000 in their first year.

Our Mission

To build a leading Accountancy recruitment business, which is a pillar of the community where candidate experience is key. We will place the best accountancy talent, into the best companies, where success follows as a result of quality service and clients are made to feel special.

Main Duties

Your job is to manage our full recruitment process, find new talent and help us fill roles. Alongside the resourcer, you will help recruit roles across the business, whilst keeping client care front and centre. The role itself is fast paced, very varied and mixes elements of customer service, inbound sales, administration and marketing. You need to enjoy speaking to people! The role itself is a targeted and KPI driven role, but you will be given all the support you need to succeed. The role does have a sales element, so you need to be comfortable on the phone, but this is not a cold calling role. You will be calling clients that are known to us and operate in the accountancy & finance space. You are key to helping us keep our clients happy & managing our talent pipeline.

Main duties include:

• You will manage the recruitment process, often with the aid of a resourcer.
• Management of the relations for a range of candidates of all levels.
• Be involved with the end to end recruitment process from sourcing candidates and process management, screening, selection, offer and on-boarding.
• Reaching out on a regular basis, via phone and email to both current and prospective candidates.
• Drive our customer service, making sure it is always fantastic.
• Alongside the resource, source new candidates through LinkedIn, advertising and a range of professional tools.
• Be a key part of keeping our current relationships strong and clients feeling valued.
• Help our candidates through every step of the recruitment process.
• Set up interviews and help candidates prepare for interviews.

Client engagement & Business development

• Contacting and engaging with senior staff from our customers.
• Generating new business from current and previous clients.
• Calling through old and lapsed clients to introduce our services.
• You will be given full support and this will be a “service” led sales process, discussing clients needs and current market conditions to develop a long term relationship, not quick calls looking for an instant win.
• Attending regular meetings in person and on teams with our clients.
• Arranging interviews & Managing recruitment processes.
• Pro-active recruitment planning with recruiting line managers.

Administration

• With the help of our resourcing and administration team:
• Create and manage job advertisements.
• Format CVs and Word documents.
• Helping create marketing campaigns across social media and traditional.
• Help manage and run networking events.
• Produce and run mailer campaigns.

Desired Experience

The candidate will be a down to earth individual with real drive and ambition to succeed. The key and most important skills you will need to succeed is, drive, a strong work ethic and compassion for others. Experience in a telephone based role previously is advantageous, as is any experience managing relationships of external customers or suppliers. But we have had real success with applicants who have come from any customer facing role such as hospitality, retail or marketing.

Our Ethics

• Driven - We are always looking for staff that are driven to succeed and constantly looking to improve the business.
• Hardworking - We want colleagues who realise nothing big is achieved easily! You need to be hands on.
• Initiative - We always go over and above what is expected of us.
• Passionate - We want people who are passionate, have an opinion and are not afraid to share it.
• Caring - We want people who understand that if we care and look after our customers, revenue will be earnt as a by-product.

Why Join us?

• Full training provided. We will have a structured path to develop you.
• There are no targets during your training period, we focus on your development.
• The opportunity to genuinely impact the direction and vision of a business.
• The opportunity to be listened to and have your opinion mean something.
• A genuine chance to make a difference.
• Flexi time & Hybrid working.