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For Companies At a Glance
- Tasks: Engage with candidates and clients, manage applications, and support recruitment processes.
- Company: Counted is a dynamic recruitment start-up focused on connecting top accounting talent with leading businesses.
- Benefits: Enjoy flexible working, remote options, full training, and a competitive salary with commission potential.
- Why this job: Join a fast-paced, supportive environment where your voice matters and you can make a real impact.
- Qualifications: No degree required; drive, ambition, and customer service experience are key to success.
- Other info: No cold calling; focus on building relationships and enhancing candidate experiences.
The predicted salary is between 18400 - 20000 £ per year.
The Company
Established in June 2018, Counted is a start-up recruitment brand, based in Worcester & Halesowen. This role will be based at our Worcester office, on the Tything. We work with both large household names and smaller local companies across the West Midlands to help them find the best Accounting talent. We place the best Accountants in the best businesses.
Our Mission
To build a leading Accountancy recruitment business, which is a pillar of the community where candidate experience is key. We will place the best accountancy talent, into the best companies, where success follows as a result of quality service and clients are made to feel special.
Main Duties
This role would suit someone seeking a career that blends customer service, sales, and marketing. The role will progress from early administration and customer service, to equip you with the knowledge you need to move into a long-term exciting recruitment role. Your main focus is the consultants and candidates; you will help generate new candidates, to help our talent partners fill more roles. You help consultants keep processes moving and help consultants fill roles. In addition, you are the heartbeat of our candidate liaison. You need to be happy talking to people on the phone!
The role itself is fast-paced, very varied and mixes elements of customer service, inbound sales, administration and marketing. You will spend plenty of time talking to people! The role itself is a targeted and KPI driven role, but you will be given all the support you need to succeed and there is no cold calling. You are key to helping us keep our clients happy, managing our talent pipeline.
Main duties include:
- Candidate engagement
- Management of the relations for a range of candidates of all levels
- Be involved with the front end of the recruitment process from sourcing candidates and process management, screening and selection
- Reaching out on a regular basis, via phone and email to both current and prospective candidates
- Drive our customer service, making sure it is always fantastic.
- Source new candidates through LinkedIn, advertising and a range of professional tools
- Be a key part of keeping our current relationships strong and clients feeling valued
- Help our candidates through every step of the recruitment process
- Set up interviews and help candidates prepare for interviews
- Client engagement
- Contacting and engaging with senior staff from our customers
- Sending CVs and other documents
- Administration
- Management of job applications through job portals
- Create and manage job advertisements
- Format CVs and Word documents
- Helping create marketing campaigns across social media and traditional platforms
- Help manage and run networking events
- Produce and run mailer campaigns
Desired Experience
The candidate will be a down-to-earth individual with real drive and ambition to succeed. The key and most important skills you will need to succeed are drive, a strong work ethic and compassion for others. Experience in a telephone-based role previously is advantageous, as is any experience managing relationships of external customers or suppliers. However, any experience in hospitality, retail or office work is also welcomed. Graduates are welcomed, but a degree is not required.
Our Ethics
- Driven: We are always looking for staff that are driven to succeed and constantly looking to improve the business.
- Hardworking: We want colleagues who realise nothing big is achieved easily! You need to be hands-on.
- Initiative: We always go over and above what is expected of us.
- Passionate: We want people who are passionate, have an opinion and are not afraid to share it.
- Caring: We want people who understand that if we care and look after our customers, revenue will be earned as a by-product.
Why Join us?
- Full training provided. We will have a structured path to develop you.
- There are no targets during your training period, we focus on your development.
- The opportunity to genuinely impact the direction and vision of a business
- The opportunity to be listened to and have your opinion mean something
- A genuine chance to make a difference
- Flexi time system
- We work from home 2 to 3 days a week
- Basic salary ranges £23k-£25K in the first year, with a typical consultant earning circa £26k-30k in their first year with commission
Graduate / Trainee Sales and Marketing Assistant employer: Transaction Recruitment
Contact Detail:
Transaction Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate / Trainee Sales and Marketing Assistant
✨Tip Number 1
Familiarise yourself with the recruitment industry, especially in accountancy. Understanding the key players and trends will help you engage more effectively with both candidates and clients during your conversations.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since this role involves a lot of candidate engagement, being confident and clear when speaking will set you apart from other applicants.
✨Tip Number 3
Network with professionals in the recruitment field, especially those who focus on accountancy. Attend local events or join online forums to build connections that could be beneficial for your future role.
✨Tip Number 4
Showcase your passion for customer service and relationship management. Be prepared to discuss specific examples of how you've successfully engaged with customers or clients in previous roles, even if they were in different industries.
We think you need these skills to ace Graduate / Trainee Sales and Marketing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and marketing. Emphasise any roles where you've managed relationships or engaged with clients, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, express your passion for recruitment and your drive to succeed. Mention specific examples of how you've demonstrated initiative and compassion in previous roles, aligning with the company's ethics.
Showcase Communication Skills: Since the role involves a lot of phone and email communication, highlight your strong verbal and written communication skills. Provide examples of how you've effectively communicated with clients or candidates in the past.
Research the Company: Familiarise yourself with Counted's mission and values. Mention in your application how you align with their goal of providing excellent candidate experiences and building strong client relationships.
How to prepare for a job interview at Transaction Recruitment
✨Show Your Passion for People
Since this role involves a lot of candidate and client interaction, it's crucial to demonstrate your enthusiasm for helping others. Share examples of how you've successfully engaged with people in previous roles or experiences.
✨Highlight Your Drive and Work Ethic
The company values driven individuals who are hardworking and proactive. Be prepared to discuss instances where you've gone above and beyond in your previous jobs or studies to achieve a goal.
✨Prepare for Role-Specific Scenarios
Think about the main duties of the role and prepare for situational questions. For example, how would you handle a difficult candidate or manage multiple tasks at once? This will show that you understand the job's demands.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the company's mission and culture. Inquire about their training process or how they measure success in this role to show you're genuinely interested in contributing.
