At a Glance
- Tasks: Monitor and manage a global payments network, troubleshoot Linux servers, and resolve incidents.
- Company: Join a leading financial services provider with a focus on innovation.
- Benefits: Gain hands-on experience, competitive salary, and opportunities for professional growth.
- Other info: 24/7 operations environment with excellent career advancement potential.
- Why this job: Shape the reliability of critical financial services while working in a dynamic team.
- Qualifications: Experience in network operations, Linux systems, and strong analytical skills.
The predicted salary is between 40500 - 49500 £ per year.
Overview
In this role you contribute to a high-availability global payments network within the TNS Global NOC.
You will monitor network health, troubleshoot Linux-based payment tools, and manage incident lifecycles to meet service SLAs.
You work as part of an operations team, coordinating with internal and external groups to resolve outages and support change activities.
This position offers hands-on exposure to enterprise-grade networking, 24/7 operations, and a chance to shape reliability for a critical financial service.
You’ll collaborate across teams and contribute to post-incident analysis that informs ongoing improvements.
Responsibilities
- Monitor and manage the Global TNS Payments network and its health
- Troubleshoot Linux servers hosting payment tools and the IP transport network
- Log and manage incidents through to resolution, with timely escalation and updates
- Coordinate with internal support groups and third parties during incidents
- Perform post-incident analysis and support change management activities
- Key requirements
- Previous experience in a network operations centre or technical support role
- Experience with ticketing systems (Service Now or Salesforce)
- Experience with Linux operating systems and CLI
- Experience with Fortinet Forti Gate/Forti Switch/Forti Manager/Forti Analyzer
- Understanding of SD-WAN and cloud solutions (AWS, Azure)
- Experience with Cisco routers and switches
- Understanding of IP routing protocols (BGP, EIGRP, OSPF)
- Analytical fault-finding approach
- Tenacious and inquisitive mindset
- Strong time-management and organizational skills
- Linux operating systems and CLI
- Fortinet Fortinet devices and management platforms
- SD-WAN and cloud (AWS, Azure)
Payment Markets Network Analyst – Connect in Sheffield employer: Transaction Network Services
At TNS, we pride ourselves on fostering a dynamic work environment where collaboration and personal growth are at the forefront. As a Risk Manager/Senior Manager, you will be part of a talented team dedicated to excellence, with ample opportunities for professional development and a culture that values focus, awareness, and delivery. Located in vibrant London or Sheffield, TNS offers a supportive atmosphere that encourages innovation and ensures that every employee's contributions are recognised and valued.
Contact Details:
Transaction Network Services Recruitment Team
