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- Tasks: Support change management activities and track progress while engaging with stakeholders.
- Company: Join a talented team at TNS, driving success together.
- Benefits: Gain hands-on experience in change management with a supportive environment.
- Other info: Flexible work culture with opportunities for professional growth.
- Why this job: Make a real impact by helping teams adapt to change effectively.
- Qualifications: 1-2 years in Change Management or similar role preferred.
The predicted salary is between 30000 - 40000 £ per year.
An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
Supports the execution of change management activities and plans, tracking progress and escalating issues or needed adjustments as appropriate. Assists with defining basic KPI's and contributing to measurement and reporting activities. Serves as a point of contact for key stakeholders, helping to reinforce change management policy and encourage adherence by providing day-to-day support and guidance. Contributes to the development and delivery of communications to keep stakeholders informed and engaged. Assists in assessing and validating the scope and impact of changes associated with the project.
Responsibilities
- Ensure requests for change are risk managed through their lifecycle for accurate and timely delivery into the production environment, ensuring standardized methods, process and procedures are used for all changes.
- Change Management administrative tasks, including customer notifications, Service Management approvals, responses to customer queries and ongoing creation of customer ‘Forward Schedule Change’ reports.
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Work closely with Network Operations to provide proactive and reactive assistance to a diverse range of issues in order to resolve any underlying service issues.
- Collaborate with cross-functional teams to integrate change management activities into project plans.
- Working with the Global Change Manager develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
- Design and deliver communication plans that articulate the vision, benefits, and progress of change initiatives.
- Support the development and delivery of training programs to ensure smooth transitions.
- Monitor and evaluate the effectiveness of change initiatives and adjust strategies as needed.
- Ensure alignment of change initiatives with regulatory requirements and industry best practices.
Qualifications
A flexible approach to ensure continuous support for the Global Change Management Team by providing coverage during holidays, sickness, or other absences—maintaining a seamless 'follow-the-sun' model for Change Management responsibilities. Excellent English language skills, both verbal and written, with strong interpersonal, and negotiation abilities. Comfortable working independently, with a self-driven approach to taking ownership and completing responsibilities with minimal supervision. Strong understanding of business functions, workflows, and processes within an Operations environment.
Your Experience
Change Management Expertise 1-2 years of experience in a Change Management or similar role preferred. Proven track record of managing end-to-end change initiatives in complex environments.
Change Management Coordinator (On-Site) employer: Transaction Network Services (TNS)
Contact Detail:
Transaction Network Services (TNS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Management Coordinator (On-Site)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more you engage with others, the better your chances of landing that Change Management Coordinator role.
✨Tip Number 2
Prepare for interviews by researching the company and its change management processes. Be ready to discuss how your experience aligns with their needs and how you can contribute to their success.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you successfully managed change and the impact it had on the organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Change Management Coordinator (On-Site)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Change Management Coordinator role. Highlight your relevant experience and skills that align with the job description, especially your change management expertise and ability to work independently.
Showcase Your Communication Skills: Since excellent English language skills are a must, ensure your written application is clear, concise, and free of errors. Use professional language but keep it friendly—let your personality shine through!
Demonstrate Your Flexibility: The role requires a flexible approach, so mention any experiences where you've adapted to changing circumstances or supported teams during busy periods. This will show us you're ready to jump in when needed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Transaction Network Services (TNS)
✨Know Your Change Management Basics
Make sure you brush up on your change management principles and frameworks. Be ready to discuss how you've applied these in past roles, especially in complex environments. This will show that you understand the core of what the role entails.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific change management scenarios. Think about examples from your experience where you successfully managed change, dealt with resistance, or communicated effectively with stakeholders.
✨Showcase Your Communication Skills
Since the role involves a lot of communication, be prepared to demonstrate your verbal and written skills. You might be asked to explain a change initiative or draft a brief communication plan on the spot, so practice articulating your thoughts clearly and concisely.
✨Understand the Company Culture
Research TNS and their approach to change management. Understanding their values and how they align with your own can help you tailor your responses and show that you're a good fit for their team. Plus, it’ll give you a chance to ask insightful questions during the interview.