At a Glance
- Tasks: Join our Operations team and support daily operations in a dynamic environment.
- Company: TNS is a talented group driving success through collaboration and excellence.
- Benefits: Enjoy competitive salary and the opportunity to work with a skilled team.
- Why this job: Be part of a supportive culture that values both professional growth and personal development.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: This is a full-time, permanent position with 24/7 operational support.
The predicted salary is between 28800 - 43200 £ per year.
Job Title: Operations Support Technician Location: Sheffield Salary: Competitive Job type: Full Time Permanent. An extraordinarily talented group of individuals work together every day to drive TNS\’ success, from both professional and personal perspectives. Come join the excellence! Overview TNS are looking for an Operations Support Technician to join our Sheffield based Operations team, working a 24/7/365 shift pattern. As a Operations Support Technician you will be responsible for the pro-active monitoring of our Processing managed services and first line fault resolution. The role requires excellent communication and problem-solving skills as customer communication, service and service availability are critical elements of the role. Being a part of the TNS FinTech division there will be opportunity to learn and develop your skills on new technologies and although previous Payments experience is preferred, we value enthusiasm, commitment, flexibility and drive. If you have previous experience working in an operational environment or working on windows or UNIX based systems then we would be interested in hearing from you. Responsibilities Working within a shift pattern that provides 24/7/365 cover. Supporting our new Orchestration gateways within multiple AWS regions also including multiple Proc…
Operations Support Technician employer: Transaction Network Services Careers
Contact Detail:
Transaction Network Services Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Technician
✨Tip Number 1
Familiarize yourself with the specific tools and technologies used in operations support. Research common software and systems that TNS might use, as this knowledge can set you apart during discussions.
✨Tip Number 2
Highlight your ability to work in a fast-paced environment. Since the role involves 24/7 operations, be prepared to discuss your experience with shift work or handling urgent issues effectively.
✨Tip Number 3
Showcase your problem-solving skills. Prepare examples of how you've successfully resolved technical issues in previous roles, as this will demonstrate your capability to handle challenges in the Operations Support Technician position.
✨Tip Number 4
Network with current or former employees of TNS. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the role.
We think you need these skills to ace Operations Support Technician
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Support Technician position. Understand the key responsibilities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in operations support or related fields. Use specific examples to demonstrate how your skills align with the requirements of the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that showcases your enthusiasm for the position and the company. Mention why you want to work at TNS and how you can contribute to their success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Transaction Network Services Careers
✨Understand the Role
Make sure you have a clear understanding of what an Operations Support Technician does. Familiarize yourself with the specific responsibilities and skills required for the role at TNS, as this will help you tailor your answers during the interview.
✨Show Your Problem-Solving Skills
Operations Support Technicians often face unexpected challenges. Be prepared to discuss past experiences where you successfully resolved issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Teamwork
TNS values collaboration, so be ready to share examples of how you've worked effectively in a team. Highlight your ability to communicate and support your colleagues, especially in a fast-paced environment like operations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges the Operations team faces. This shows your genuine interest in the role and helps you assess if TNS is the right fit for you.