At a Glance
- Tasks: Manage monthly internal publications and oversee technical writing for user guides and sales aids.
- Company: Transact is a leading UK investment platform focused on financial advisers and their clients.
- Benefits: Enjoy a collaborative and inclusive culture with a focus on client-centric services.
- Other info: This role is a 12-month fixed-term contract within the marketing team.
- Why this job: Join a market leader in financial services, enhancing communication strategies across the Group.
- Qualifications: Candidates must have excellent communication skills and a strong understanding of the financial services sector.
The predicted salary is between 40000 - 50000 £ per year.
Are you passionate about turning technical information into clear, engaging communications? We are currently recruiting for a Technical Writing and Communications Manager on a 12-month FTC to join our marketing team.
Role Overview
This role is responsible for monthly internal and external communications, with a strong focus on technical writing across the Group and Transact. It leads on tone of voice, style, and language consistency, championing best practice across all communications. Working within the Marketing team, the role includes overseeing internal publications such as the Monthly Wrap newsletter, managing website content (including client-focused information), and producing sales aids and buying guides. It also involves significant document management, ensuring all forms and user guides are accurate and up to date.
Responsibilities include:
- Management and publication of monthly internal publication, Monthly Wrap.
- Maintain an understanding of wider business initiatives, projects and wider market context to inform communications.
- Managing and communicating technical developments that promote functionality and support understanding.
- Development, organisation and delivery of documentation, including user guides, forms, and online resources.
- Manage processes and signoff of documentation, to reflect system and/or regulatory changes. This will include managing version control, signoff, hosting and review.
- Work with our development teams in the UK and Australia to update forms, using Scribus in line with product and regulatory changes.
- Overseeing print runs for quarterly statements and other miscellaneous printing.
Person Specification
Fundamental to this role is attention to detail, stakeholder management and a good understanding of the financial services sector. The ideal candidate will have excellent communication skills with the ability to grasp technical concepts and convert them into simple consumer-friendly language that is easy to understand and concise.
About Us
Transact is a leading UK investment platform for financial advisers and their clients. Our culture is collaborative, inclusive and open-minded. We work hard to continually challenge the way we do things to maintain our market leading status. As a customer-centric and client-focused business, we put our clients at the heart of everything we do. Our platform enables clients and their advisers to manage their financial portfolio in one single online place and is supported by unrivalled personal service.
Our purpose: We enable families and their advisers to hold their investments on a single platform across wrappers. We provide custody, tax wrappers, trading and reporting.
Our strategy: We make financial planning easier for advisers by delivering great service. Our platform helps advisers grow revenues and reduce risk and cost in their business. We will always have control of our technology, wrappers and service.
Our values: We do the right thing for customers, advisers, staff, shareholders, suppliers and the wider community.
We provide a diverse and inclusive workplace and ensure that all our staff respect and understand individual differences. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
Technical Writing and Communications Manager employer: Transact
Transact, based in the UK, offers a diverse and inclusive workplace with over £77.8 billion in funds under direction. The team is dedicated to making financial planning easier for advisers while maintaining a customer-centric approach.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Writing and Communications Manager
✨Dive into Local Events
Get involved with local marketing and communications events! These are great places to meet people from the industry, learn about temporary roles, and even uncover hidden job leads. Check out local networking events or marketing conferences that might be happening in your area.
✨Show Off Your Work
Create a standout digital portfolio showcasing your previous campaigns, writing samples, or projects. Share this on social media and professional groups relevant to marketing-communications. This public visibility can often attract interest from potential employers, especially for those temporary gigs!
✨Utilise Online Job Boards
Focus on job boards specific to marketing and communications. Sites like MarketingJobs.com or even LinkedIn can have temp roles that aren’t always advertised on the usual job sites. Keep your eyes peeled and apply through our website—temp roles can come up unexpectedly, and you want to be first in line!
✨Tap into Your Uni's Resources
If you're still at university, don't forget to lean on your career services for temporary marketing roles. They often have connections to firms looking for interns or temporary staff who can jump in at short notice. Plus, networking with your professors can lead to some valuable opportunities—always worth a chat!
We think you need these skills to ace Technical Writing and Communications Manager
Some tips for your application 🫡
Highlight Your Experience with Campaigns:In marketing-communications, it’s all about showcasing your ability to create impactful campaigns. Make sure to include any relevant projects you’ve worked on in your CV, detailing your role, the strategies used, and the results achieved. We're looking for candidates who can demonstrate their creativity and analytical skills!
Tailor Your Writing Samples:For a temporary role, we want to see your versatility and adaptability in communication. Include a couple of writing samples that align with our brand voice or reflect your ability to engage various audiences. This gives us a taste of what you can bring to the team at Transact from day one!
Show Off Your Digital Savvy:Digital marketing is a big part of marketing-communications, so make sure your application reflects your understanding of social media, SEO, and content marketing. Feel free to throw in any certificates you've earned in these areas—it shows your initiative and dedication to learning the latest trends!
Express Your Enthusiasm for the Short-Term Role:In your cover letter, focus on why you’re interested in this temporary position at Transact specifically. Share what you hope to learn during your time with us and how you can contribute to our ongoing projects. We're all about passion and potential, so let that shine through!
How to prepare for a job interview at Transact
✨Showcase Your Creative Portfolio
As a candidate for a temporary marketing-communications role at Transact, your portfolio will speak volumes. Bring along samples of your best work—think campaigns you've managed, social media content, and any visuals. Be ready to talk through your creative process and the impact your work had on previous projects.
✨Understand the Latest Trends
We know the marketing-communications field moves at lightning speed. Make sure you brush up on the latest trends—such as digital storytelling or the effectiveness of influencer partnerships. Being able to discuss these trends during your interview will show Transact you're not just up-to-date but also eager to innovate.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly and work on short timelines. Share examples from your past where you had to pivot a strategy or campaign swiftly to meet changing demands. This will reassure Transact that you’re ready to hit the ground running.
✨Ready Your Communication Strategy
Be prepared for questions that assess your communication skills. You might get asked to pitch a marketing idea on the spot or create a quick content plan. This is your chance to shine and show how your unique perspective can solve problems for Transact, so think on your feet and don't hesitate to showcase your creativity!
