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- Tasks: Manage relationships with financial advisers and ensure top-notch customer satisfaction.
- Company: Leading financial services provider in the heart of London.
- Benefits: Hybrid working model, competitive pay, and support for professional qualifications.
- Why this job: Join a dynamic team and make a real difference in client service.
- Qualifications: Experience in corporate customer service and strong communication skills.
- Other info: Opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial services provider in the City of London is seeking a Client Service Manager to manage relationships with independent financial advisers. This role involves processing portfolio instructions and providing support whilst ensuring high levels of customer satisfaction.
Candidates should have experience in corporate customer service within the financial services sector, possess strong communication skills, and a high degree of accuracy.
The position offers a hybrid working model, competitive remuneration, and sponsorship for professional qualifications.
Client Service Manager for Advisers (Hybrid) in City of London employer: Transact
Contact Detail:
Transact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Manager for Advisers (Hybrid) in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Client Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to client service and relationship management. We recommend using the STAR method to structure your answers, showcasing your experience and how it aligns with the role.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise in your responses. Remember, as a Client Service Manager, you'll need to demonstrate that you can effectively communicate with advisers and clients alike.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Client Service Manager for Advisers (Hybrid) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in corporate customer service, especially within the financial services sector. We want to see how your skills align with managing relationships and processing portfolio instructions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your strong communication skills and explain why you're passionate about providing top-notch support to independent financial advisers. Let us know what makes you the perfect fit!
Showcase Your Accuracy: Since accuracy is key in this role, consider including examples in your application that demonstrate your attention to detail. Whether it's a project you managed or a process you improved, we want to see how you ensure high levels of customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Transact
✨Know Your Financial Services
Make sure you brush up on your knowledge of the financial services sector. Understand the key players, current trends, and challenges that independent financial advisers face. This will show your potential employer that you're not just interested in the role, but also in the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight situations where you resolved issues or improved client satisfaction. This is crucial for a Client Service Manager role, so be ready to discuss how you can maintain high levels of customer satisfaction.
✨Practice Your Communication
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experience and how it relates to the job.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. This could be about the company's approach to client relationships or how they measure success in this role. It shows that you're engaged and genuinely interested in contributing to their team.
