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- Tasks: Make outbound calls and support sales with admin tasks in a dynamic logistics environment.
- Company: Established logistics business with a supportive team culture.
- Benefits: Part-time hours, growth opportunities, and a friendly work atmosphere.
- Other info: Perfect for students seeking flexible work while developing professional skills.
- Why this job: Join a growing team and gain valuable experience in sales and customer relations.
- Qualifications: Experience in logistics preferred; strong communication and organisational skills required.
The predicted salary is between 12 - 15 £ per hour.
We’re looking for a Part-Time Sales Admin & Telesales Coordinator to support our Sales function through a mix of outbound calling and administrative support. You’ll play a key role in generating new business opportunities while ensuring the smooth onboarding of new customers and accurate handling of quotations and data. Working closely with Sales and Operations, you’ll help ensure a professional and consistent experience for our customers from first contact through to handover.
What You’ll Be Doing:
- Conducting outbound calls to introduce our freight services (Air, Sea and Road)
- Identifying opportunities and booking appointments for the Sales team
- Following up on leads from marketing activity, events and lapsed customers
- Preparing and issuing customer quotations
- Maintaining accurate records of customer enquiries and activity
- Supporting onboarding of new customers and ensuring documentation is complete
- Providing general administrative support to the Sales team
- Working with Operations to ensure a smooth handover of new business
What We’re Looking For:
- Previous experience within freight forwarding, logistics or transport is preferred
- Confident and professional telephone manner
- Comfortable making outbound calls and engaging with new customers
- Strong organisation and attention to detail
- Good working knowledge of Microsoft Office (Excel, Outlook)
- Basic understanding of international shipping or willingness to learn
- A proactive and team-focused approach
What You’ll Get:
- Opportunity to develop within a growing logistics business
- Supportive team environment
If you’re looking for a varied part-time role combining telesales and administration within a stable and established business, we’d like to hear from you.
Sales Admin & Telesales Coordinator - Part time in Sunderland employer: TRANS GLOBAL FREIGHT MANAGEMENT LIMITED
Contact Detail:
TRANS GLOBAL FREIGHT MANAGEMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Admin & Telesales Coordinator - Part time in Sunderland
✨Tip Number 1
Get to know the company inside out! Research their services, values, and recent news. This will help you tailor your conversations and show genuine interest when you reach out.
✨Tip Number 2
Practice your pitch! Before making those outbound calls, rehearse what you want to say. Keep it friendly and professional, and don’t forget to highlight how you can help potential customers.
✨Tip Number 3
Follow up like a pro! After your initial contact, make sure to check in with leads. A simple follow-up call or email can make all the difference in converting a lead into a customer.
✨Tip Number 4
Don’t hesitate to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Admin & Telesales Coordinator - Part time in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales admin or telesales. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your background in logistics or freight forwarding makes you a great fit for us.
Show Off Your Skills: Mention your proficiency with Microsoft Office and any experience with customer onboarding. We love a proactive approach, so let us know how you’ve tackled similar tasks in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at TRANS GLOBAL FREIGHT MANAGEMENT LIMITED
✨Know Your Stuff
Familiarise yourself with the freight forwarding and logistics industry. Brush up on key terms and processes related to air, sea, and road services. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Pitch
Since you'll be making outbound calls, practice how you introduce the company's services. Role-play with a friend or family member to refine your telephone manner and ensure you sound professional and engaging. Remember, first impressions count!
✨Be Organised
Prepare a list of questions to ask during the interview about the sales process and customer onboarding. This shows that you're proactive and detail-oriented, which are key traits for this role. Plus, it gives you a chance to assess if the company is the right fit for you.
✨Show Your Team Spirit
Emphasise your ability to work collaboratively with both the Sales and Operations teams. Share examples from your past experiences where teamwork led to successful outcomes. This will highlight your team-focused approach, which is crucial for this position.