Restorative Justice and Victim Support Officer
Remuneration
Location
Working Week / Hours
Mon to Fri, 9am to 5pm
Job Reference
RJ011026
Closing Date
14-Nov-26
Make a meaningful difference to victims of youth crime and help young people understand the impact of their actions. Greenwich Youth Offending Service is seeking a skilled and compassionate Restorative Justice and Victim Support Officer to lead victim engagement, promote restorative justice and strengthen partnership working across youth justice services. This is an opportunity to contribute to a victim-centred approach that supports informed choices, encourages accountability and helps prevent further offending.
Responsibilities of Restorative Justice and Victim Support Officer
- Provide dedicated victim support: Contact victims of youth crime on behalf of the Youth Offending Service, ensuring they receive impartial information, appropriate support and timely updates throughout the process.
- Promote a victim-centred approach: Embed the victim perspective across service delivery, intervention planning, Referral Order Panels, pre-sentence reports and integrated plans.
- Lead restorative justice interventions: Facilitate appropriate mediation, restorative conferencing and other restorative processes, helping victims and young people engage safely and constructively where appropriate.
- Assess victim needs and impact: Prepare accurate written assessments and feedback that reflect victims' views, feelings and needs, ensuring the impact of offending is properly recognised.
- Advise and support colleagues: Provide guidance to Youth Offending Service practitioners undertaking restorative work and contribute to the development of effective victim-focused practice.
- Coordinate multi-agency working: Act as a key point of contact between the Youth Offending Service, police, partner agencies, parents and carers to support coordinated interventions for children and young people.
- Support young people and families: Help engage children and families with complex needs, including those who have offended or are at risk of offending, using appropriate individual and group-based approaches.
- Contribute to training and development: Support the recruitment, training and supervision of volunteers, and deliver or contribute to training for staff, referral panel volunteers and external partners.
- Monitor service effectiveness: Collate, analyse and report data on restorative justice processes, evaluate outcomes and identify opportunities to improve service quality and develop interventions.
- Maintain accurate records and compliance: Keep case records and statistical information up to date, manage victim information appropriately, and follow data protection requirements, information-sharing protocols and relevant legislation.
- Promote equality and professional standards: Apply anti-discriminatory practice, promote equality of opportunity and maintain high standards of confidentiality, health and safety and professional conduct.
Skills and Background of the Restorative Justice and Victim Support Officer
Experience and qualifications of the Restorative Justice and Victim Support Officer
Candidates should meet one of the following routes:
- Hold a relevant professional qualification in a discipline involving work with young people or the criminal justice system, such as social work, youth justice, teaching or youth and community studies, together with at least two years' experience working directly with young people in an inner-city, multicultural environment; or
- Have at least three years' experience working in a field directly related to youth offending.
In addition, candidates must have:
- Experience working with victims and/or applying restorative approaches.
- Experience working with children and families with complex needs who have offended or are at risk of offending.
Knowledge and technical skills Restorative Justice and Victim Support Officer
- Strong knowledge of the Victims' Code of Practice and its application to victim information, support and participation.
- Knowledge of the legal framework governing youth justice, youth offending prevention and the statutory responsibilities of professionals working with young people.
- Knowledge of the youth justice and welfare systems, and of the relevant provisions of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) relating to victims and restorative justice.
- Demonstrable experience applying restorative practice principles and facilitating appropriate restorative interventions.
- Ability to assess factors associated with youth offending and identify the needs and risks affecting children and young people.
- Strong written communication skills, including the ability to produce accurate assessments, reports, case records and performance information.
- Experience delivering training to people with different levels of knowledge and ability.
Personal and professional attributes of the Restorative Justice and Victim Support Officer
- A sensitive, impartial and empathetic approach to supporting victims of crime.
- The ability to build professional, trusting relationships with young people and their families, including those with complex needs.
- Confidence in engaging people through a range of approaches, including one-to-one work, groupwork, mediation and restorative conferencing.
- Strong partnership-working skills and the ability to contribute effectively to multi-disciplinary meetings and multi-agency initiatives.
- The professionalism to represent the Youth Offending Service appropriately when working with external agencies.
- A commitment to equality, diversity, inclusion and anti-discriminatory practice.
- The ability to evaluate your own work, maintain professional knowledge and contribute to continuous service improvement.
Experience and qualifications of the Restorative Justice and Victim Support Officer
Candidates for the Restorative Justice and Victim Support Officer role should meet one of the following routes:
- Hold a relevant professional qualification in a discipline involving work with young people or the criminal justice system, such as social work, youth justice, teaching or youth and community studies, together with at least two years' experience working directly with young people in an inner-city, multicultural environment; or
- Have at least three years' experience working in a field directly related to youth offending.
In addition, candidates for the Restorative Justice and Victim Support Officer role must have:
- Experience working with victims and/or applying restorative approaches.
- Experience working with children and families with complex needs who have offended or are at risk of offending.
Knowledge and technical skills of the Restorative Justice and Victim Support Officer
- Strong knowledge of the Victims' Code of Practice and its application to victim information, support and participation.
- Knowledge of the legal framework governing youth justice, youth offending prevention and the statutory responsibilities of professionals working with young people.
- Knowledge of the youth justice and welfare systems, and of the relevant provisions of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) relating to victims and restorative justice.
- Demonstrable experience applying restorative practice principles and facilitating appropriate restorative interventions.
- Ability to assess factors associated with youth offending and identify the needs and risks affecting children and young people.
- Strong written communication skills, including the ability to produce accurate assessments, reports, case records and performance information.
- Experience delivering training to people with different levels of knowledge and ability.
Personal and professional attributes of the Restorative Justice and Victim Support Officer
- A sensitive, impartial and empathetic approach to supporting victims of crime.
- The ability to build professional, trusting relationships with young people and their families, including those with complex needs.
- Confidence in engaging people through a range of approaches, including one-to-one work, groupwork, mediation and restorative conferencing.
- Strong partnership-working skills and the ability to contribute effectively to multi-disciplinary meetings and multi-agency initiatives.
- The professionalism to represent the Youth Offending Service appropriately when working with external agencies.
- A commitment to equality, diversity, inclusion and anti-discriminatory practice.
- The ability to evaluate your own work, maintain professional knowledge and contribute to continuous service improvement.
As a Restorative Justice and Victim Support Officer, you will help ensure that victims' experiences inform youth justice practice while supporting young people to recognise the consequences of their actions. You will combine sensitive victim engagement with sound professional judgement, effective partnership working and a commitment to meaningful restorative outcomes.
If you have the relevant experience, knowledge and commitment to restorative justice, this Restorative Justice and Victim Support Officer opportunity offers the chance to contribute to a more responsive, accountable and victim-focused youth justice service.
By submitting your details to Tranquille Care LTD, you consent to Tranquille Care LTD reviewing and processing your details for the purpose of recruitment related activities. You also consent to sharing the same information expressly for this purpose. Additionally, you authoriseTranquille Care LTD to consider you for opportunities beyond the scope of the advertised position.
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