Warehouse Operative in Basingstoke

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Where is the work: On-Site (5 days)

Summary

The Warehouse Operative supports the efficient day-to-day operation of the Parts Department by ensuring the accurate receipt, storage, picking, packing, and dispatch of parts and materials. The role is responsible for maintaining stock accuracy, supporting internal service teams and customers, and contributing to a safe, organised, and customer-focused warehouse environment.

Key Responsibilities

• Support courier collections and deliveries in a timely and efficient manner.
• Monitor shared inboxes and respond promptly to customer queries regarding order status and delivery updates.
• Pick, pack, and prepare parts for service requirements and counter sales.
• Receive, check, and book stock into the system accurately.
• Store Trane and third-party stock in the correct warehouse locations.
• Maintain stock accuracy through regular checks and system updates.
• Prepare shipment documentation, pallet information, and tracking details as required.
• Support parts collections and coordinate picking activities for Service Technicians.
• File relevant delivery and shipment documentation in SharePoint and other business systems.
• Maintain high housekeeping standards across the warehouse and parts area.
• Follow all Environment, Health and Safety policies, procedures, and site standards.
• Contribute to teamwork, continuous improvement, and high standards of customer service.

Qualifications and Experience

• Previous experience in a warehouse, logistics, or parts environment is preferred.
• Forklift truck license is advantageous; training can be provided if required.
• Awareness of Health and Safety practices in a warehouse or logistics environment is preferred.
• Full, clean UK driving license required.
• Basic computer skills and confidence using warehouse or business systems.

Key Competencies

• Good communication skills with the ability to provide clear and timely updates.
• Well organised with the ability to manage priorities effectively.
• Attention to detail and accuracy.
• Ability to work collaboratively in a fast-paced team environment.
• Customer-focused with a professional and responsive approach.
• Commitment to safety, quality, and operational excellence.

This job description is not intended to be exhaustive. Duties and responsibilities may change from time to time in line with business needs and company priorities.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.