At a Glance
- Tasks: Support the depot manager and provide excellent customer service while managing work orders.
- Company: Join Trane Technologies, a leader in sustainable climate solutions.
- Benefits: Competitive pay, comprehensive benefits, and a focus on your well-being.
- Other info: Training provided; great opportunity for career growth in a supportive team.
- Why this job: Make a real impact on sustainability while developing your skills in a dynamic environment.
- Qualifications: GCSE or equivalent, administrative experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
The VMU Administrator provides support to the depot manager, providing excellent customer service and working with the customer to meet their expectations. You will support all administration requirements within the depot, liaising and working alongside the manager within the daily work order process, issuing purchase order numbers for parts and validating invoices, and dealing with any queries relating to work orders.
What You Will Do
- Processing / Validation of work orders to a high level of accuracy.
- Ensure that all queries and tasks are dealt with efficiently and with professionalism.
- Support colleagues daily at a highly professional level.
- Assist customers daily with queries providing excellent customer service.
- Maintain all in-house ERP system updates.
- Deal with warranty queries.
- Support the Depot Manager with APM.
- Daily invoicing/WIP targets and job cards.
- Raise POs for parts and then receive parts into stock.
- Stock management.
- Authorise payment of invoices.
What You Will Bring
- Educated to GCSE or equivalent (Grade C or above).
- Previous experience processing work orders/invoices.
- Mechanical background – desirable.
- Administrative experience – essential.
- Knowledge of the transport/automotive/refrigeration industry – desirable but not essential as training will be provided.
- Knowledge of ERP systems/R2C – desirable.
- IT literate (Microsoft Office / Excel).
- Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
- Meeting deadlines, task‑oriented and prioritisation in a fast‑paced environment.
- Excellent front‑line customer handling skills, building relationships.
- Strong numerical ability & attention to detail.
- Highly self‑motivated and able to work individually and as part of a team.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
VMU Administrator (Greenford) employer: Trane Technologies
At Trane Technologies, we pride ourselves on being a world leader in sustainable climate solutions, offering our employees a dynamic work environment in Greenford where innovation meets responsibility. Our commitment to employee growth is reflected in our comprehensive benefits and training programs, ensuring that you thrive both personally and professionally while contributing to a meaningful mission of creating a better future for the planet.
