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- Tasks: Support the depot manager and provide excellent customer service while processing work orders.
- Company: Join Trane Technologies, a leader in sustainable climate solutions.
- Benefits: Competitive pay, comprehensive benefits, and a supportive work environment.
- Other info: Training provided; great opportunity for career growth in a fast-paced environment.
- Why this job: Make a real impact on sustainability while developing your skills in a dynamic team.
- Qualifications: GCSE or equivalent, strong communication skills, and a desire to learn.
The predicted salary is between 30000 - 40000 £ per year.
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
What's In It For You
The VMU Administrator provides support to the depot manager, providing excellent customer service and working with the customer to meet their expectations. You will support all administration requirements within the depot, liaising and working alongside the manager within the daily work order process. Responsibilities include:
- Processing and validation of work orders to a high level of accuracy.
- Ensuring that all queries and tasks are dealt with efficiently and professionally.
- Supporting colleagues daily at a highly professional level.
- Assisting customers daily with queries, providing excellent customer service.
- Maintaining all in-house ERP system updates.
- Dealing with warranty queries.
- Supporting the Depot Manager with APM.
- Daily invoicing/WIP targets and job cards.
- Raising PO for parts and receiving parts into stock.
- Authorizing payment of invoices.
What You Will Bring
- Educated to GCSE or equivalent (Grade C or above).
- Mechanical background – desirable.
- Knowledge of the transport/automotive/refrigeration industry – desirable but not essential as training will be provided.
- Knowledge of ERP Systems/R2C – desirable.
- IT literate (Microsoft Office/Excel).
- Strong written and verbal communication skills to provide a professional approach to both external and internal contacts.
- Meeting deadlines, task orientated and prioritization in a fast-paced environment.
- Excellent front-line customer handling skills, building relationships.
- Strong numerical ability and attention to detail.
- Highly self-motivated and able to work individually and as part of a team.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Order Administrator employer: Trane Technologies
Contact Detail:
Trane Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission around sustainability and think about how your skills as an Order Administrator can contribute to that. Show them you’re not just looking for a job, but a place where you can make a difference.
✨Tip Number 3
Practice your customer service skills! Since the role involves liaising with customers and handling queries, be ready to demonstrate your excellent communication abilities. Role-play common scenarios with a friend to build confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission at Trane Technologies.
We think you need these skills to ace Order Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Order Administrator role. Highlight any relevant experience in administration, customer service, or the transport/automotive industry to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how your background makes you a great fit for our team. Keep it concise but impactful!
Show Off Your Attention to Detail: In this role, accuracy is key! Make sure your application is free from typos and errors. Double-check everything before hitting send—this shows us you care about quality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Trane Technologies
✨Know Your Stuff
Before the interview, make sure you understand the role of an Order Administrator and the key responsibilities involved. Familiarise yourself with terms like work orders, purchase orders, and ERP systems. This will help you speak confidently about how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or built strong relationships with clients—this will demonstrate your ability to meet their expectations.
✨Be Detail-Oriented
Attention to detail is crucial for this position. During the interview, highlight your experience with tasks that require accuracy, such as processing invoices or managing work orders. You might even mention any tools or methods you use to ensure precision in your work.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the training process for new hires, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.