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- Tasks: Join us as an HVAC Apprentice-Technician and learn to create innovative climate solutions.
- Company: Trane UK Ltd is a leader in sustainable climate solutions for buildings and transportation.
- Benefits: Enjoy competitive pay, comprehensive benefits, and a supportive work environment.
- Why this job: Be part of a team that tackles global challenges and makes a real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: We are an equal opportunity employer, welcoming diverse applicants.
At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We\’re a team that dares to look at the world\’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
Overview
The Apprentice Service Technician is responsible for providing exceptional customer service and technical support whilst learning on the job and studying towards Refrigeration and Air Conditioning NVQ level 2 and 3. This role delivers high standards of service to maintain customer plant and equipment as installed on site under our maintenance and service contract. The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes. This role will undergo a comprehensive training pathway to become a qualified Service Technician.
Responsibilities
- Able to learn and diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
- Attend customer sites to learn to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
- Build and maintain strong relationships with customers, acting as a trusted point of contact and to gain confidence whilst working with customers.
- Collaborate with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights.
- Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. Full training will be part of the apprentice pathway.
- Learn how to complete Reporting and Analysis: Generate regular reports on completed invoiced work orders.
- Foster strong relationships with customers through exceptional customer service.
- Communications with supervisors, regional service managers and senior technicians, and customers on updates and to drive continuous improvement.
Internal Controls And Administration
- Studying towards Refrigeration and Air Conditioning NVQ level 2 and 3
- Knowledge of customer service principles
- Effective communication skills
- Analytical thinking and problem-solving abilities
- Able to use Apps, diagnostic software, and MS Office Suite
Skills And Capabilities
- Knowledge of manufacturing industry as part of NVQ studies
- People and communication skills with a positive mindset
- Appropriate skilled based certificates or studying towards NVQ level 2 and 3 with F-Gas
- Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays once NVQ level 2 and 3 with F-Gas are passed
- Proficient in using Microsoft Office Suite
- UK Drivers licence as a company vehicle will be allocated
- Right to Work status confirmed for country of application
You Can Look Forward To
- Competitive salary and benefits including pension, healthcare, life insurance and wellbeing platforms. Training agreements towards your NVQ apprentice pathway as agreed with the business.
- Company van
- A fast-paced working environment
- An excellent working culture and community
- A structured induction plan with continued learning and development
- A key role where you can make a direct contribution to our business
Not exhaustive – your manager may add additional tasks, as required to complete the company strategy.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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HVAC Apprentice-Technician - Trane UK Ltd, South East employer: Trane Technologies
Contact Detail:
Trane Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Apprentice-Technician - Trane UK Ltd, South East
✨Tip Number 1
Familiarise yourself with Trane's products and services. Understanding their innovative climate solutions will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of Trane. They can provide valuable insights into the company culture and what they look for in an HVAC Apprentice-Technician.
✨Tip Number 3
Stay updated on industry trends and advancements in HVAC technology. Being knowledgeable about the latest developments can set you apart during discussions with interviewers.
✨Tip Number 4
Prepare to discuss your hands-on experience or any relevant projects you've worked on. Even if you're new to the field, showcasing your eagerness to learn and grow can make a strong impression.
We think you need these skills to ace HVAC Apprentice-Technician - Trane UK Ltd, South East
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the HVAC Apprentice-Technician position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your relevant experience, education, and any technical skills related to HVAC systems. Make sure to include any apprenticeships or training you've completed, as well as any certifications that may be beneficial.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Trane UK Ltd and how you can contribute to their mission of creating innovative climate solutions.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the HVAC industry.
How to prepare for a job interview at Trane Technologies
✨Research the Company
Before your interview, take some time to learn about Trane Technologies and their commitment to sustainability. Understanding their mission and values will help you align your answers with what they stand for.
✨Show Your Passion for HVAC
Express your enthusiasm for the HVAC industry and your desire to learn. Share any relevant experiences or projects that demonstrate your interest and commitment to becoming a skilled technician.
✨Prepare for Technical Questions
Expect questions related to HVAC systems and technologies. Brush up on basic principles and be ready to discuss any hands-on experience you may have, even if it's from school or personal projects.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the role, team dynamics, and opportunities for growth within the company. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
