At a Glance
- Tasks: Provide top-notch customer service and technical support on-site.
- Company: Join Trane Technologies, a leader in sustainable climate solutions.
- Benefits: Competitive salary, flexible work-life balance, and unlimited growth opportunities.
- Other info: Inclusive culture with support for all employees.
- Why this job: Make a real impact on sustainability while developing your skills.
- Qualifications: Experience in service roles and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Word onderdeel van onze missie!
Als wereldleider in het creëren van comfortabele, duurzame en efficiënte klimaatoplossingen voor gebouwen, woningen en transport, is het onze verantwoordelijkheid om de planeet op de eerste plaats te zetten.
Voor ons bij Trane Technologies en via onze bedrijven, waaronder Trane® en Thermo King, is duurzaamheid voor ons niet alleen de manier waarop we zaken doen—het is de kern van ons bedrijf.
Durf jij de uitdagingen van de wereld te bekijken en daarin betekenisvolle mogelijkheden te zien?
Wil jij bijdragen aan een betere toekomst?
Als jouw antwoord ja is, nodigen wij je uit om samen met ons de grenzen van het mogelijke te verleggen voor een duurzame wereld.
Lees meer over onze voordelen Ontworpen zodat u zowel op het werk als thuis kunt floreren.
Wij gaan vol vertrouwen vooruit.
Waar bevindt zich het werk: Op locatie: Het werk wordt uitgevoerd bij de klant op locatie.
Position
Overview: The Service Technician is responsible for providing exceptional customer service and technical support.
This role plays a crucial role in delivering the highest standards of service in the most efficient manner to maintain customer plant and equipment as installed on site covered by our maintenance and service contract.
The goal is to maximize service technician productivity and enhance the overall customer experience and improve operational technical processes.
Key Responsibilities
- Diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
- Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
- Build and maintain strong relationships with customers, acting as a trusted point of contact.
- Collaborate with Service desk, Sales, and Operations Team to establish strong communication channels to share key customer insights.
- Use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.
- Generate regular reports on completed invoiced work orders.
- Foster strong relationships with customers through exceptional customer service.
- Communicate updates to supervisors, regional service managers, senior technicians, and customers to drive continuous improvement.
- Exhibit internal controls and administration: demonstrate proven experience in service or field-based technician role and strong knowledge of customer service principles.
- Motivate technicians to deliver customer experiences.
- Apply effective communication skills, analytical thinking and problem‑solving abilities.
- Proficiency in using apps, diagnostic software, and MS Office Suite.
Skills and Capabilities
- Knowledge of manufacturing industry an advantage.
- People and communication skills with a positive mindset.
- Able to work with minimal supervision.
- Appropriate skilled based certificates with F‑Gas.
- Able to cover standby and call‑outs on a planned scheduled basis to include weekday, weekends and bank holidays.
- Proficient in using Microsoft Office Suite.
- UK driver’s licence; a company vehicle will be allocated.
- Right to work status confirmed for country of application.
Wij bieden een concurrerend salaris en uitgebreide arbeidsvoorwaarden en programma’s.
Met een inclusieve cultuur, voordelen die jou en je gezin ondersteunen, onbeperkte groeimogelijkheden, flexibiliteit om werk en privé in balans te houden, en meer – krijg je alle ondersteuning om zowel op het werk als thuis te floreren.
Wij zijn een werkgever die gelijke kansen biedt; alle gekwalificeerde kandidaten komen in aanmerking voor een dienstverband, ongeacht ras, huidskleur, religie, geslacht, seksuele geaardheid, genderidentiteit, nationaliteit, zwangerschap, leeftijd, burgerlijke staat, handicap, status als beschermde veteraan of enige andere wettelijk beschermde status.
Bij Trane Technologies geloven wij in gelijke toegang en kansen voor iedereen.
Wij zetten ons in om redelijke aanpassingen te bieden aan kandidaten en medewerkers die vanwege een beperking of handicap ondersteuning nodig hebben bij het sollicitatie- of wervingsproces.
Wilt u een aanpassing aanvragen?
- Neem dan contact met ons op via: app_accommodations@tranetechnologies. com
- #J-18808-Ljbffr
Service Technician in Birmingham employer: Trane Supply
Trane Technologies is an exceptional employer committed to sustainability and innovation, offering a dynamic work environment where employees can thrive both professionally and personally. As a Service Technician, you will benefit from comprehensive support programs, unlimited growth opportunities, and a culture that values inclusivity and collaboration, all while making a meaningful impact on the planet. Join us in pushing the boundaries of what's possible for a sustainable future, with the flexibility to balance work and home life.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician in Birmingham
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Technician in Birmingham
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Trane Supply's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Trane Supply. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Trane Supply
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Trane Supply.
