At a Glance
- Tasks: Support the depot manager and provide excellent customer service while managing work orders.
- Company: Global leader in sustainable climate solutions for buildings and transport.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Dynamic team environment with training provided and career advancement opportunities.
- Why this job: Join a mission-driven company and make a positive impact on the planet.
- Qualifications: GCSE or equivalent, administrative experience, and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
The VMU Administrator provides support to the depot manager, providing excellent customer service and working with the customer to meet their expectations. You will support all administration requirements within the depot. Liaising / working alongside the manager within the daily work order process. Issuing Purchase Order numbers for parts and validating invoices. Dealing with any queries relating to work orders.
What you will do:
- Processing / Validation of work orders to a high level of accuracy.
- Ensure that all queries and tasks are dealt with efficiently and with professionalism.
- Support colleagues daily at a highly professional level.
- Assist customers daily with queries providing excellent customer service.
- Maintain all in-house ERP system updates.
- Dealing with Warranty queries.
- Supporting the Depot Manager with APM.
- Daily Invoicing/WIP targets and job cards.
- Raising PO for parts and then receiving parts into stock.
- Stock management.
- Authorizing payment of invoices.
What you will bring:
- Educated to GCSE or equivalent (Grade C or above).
- Previous experience Processing Work Orders/Invoices.
- Mechanical background – desirable.
- Administrative Experience - essential.
- Knowledge of the transport/automotive/refrigeration Industry – desirable but not essential as training will be provided.
- Knowledge of ERP Systems/R2C – desirable.
- IT literate (Microsoft Office/Excel).
- Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
- Meeting deadlines, task orientated and prioritization in a fast-paced environment.
- Excellent front-line customer handling skills, building relationships.
- Strong numerical ability & attention to detail.
- To be highly self-motivated and able to work individually and as part of a team.
Wij bieden een concurrerend salaris en uitgebreide arbeidsvoorwaarden en programma’s. Wij zijn een werkgever die gelijke kansen biedt; alle gekwalificeerde kandidaten komen in aanmerking voor een dienstverband, ongeacht ras, huidskleur, religie, geslacht, seksuele geaardheid, genderidentiteit, nationaliteit, zwangerschap, leeftijd, burgerlijke staat, handicap, status als beschermde veteraan of enige andere wettelijk beschermde status.
VMU Administrator (Greenford) employer: Trane Limited
As a leading provider of sustainable climate solutions, we pride ourselves on fostering a supportive and inclusive work environment in Greenford. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, ensuring that you can thrive both professionally and personally. Join us to be part of a mission-driven team that values your contributions and prioritises the well-being of our planet.
StudySmarter Expert Advice🤫
We think this is how you could land VMU Administrator (Greenford)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their mission and values, especially since they focus on sustainable climate solutions. Tailor your answers to show how you align with their goals.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with work orders and customer service, as these are key for the VMU Administrator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our mission to create efficient climate solutions.
We think you need these skills to ace VMU Administrator (Greenford)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the VMU Administrator role. Highlight your administrative experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and personality in applications.
Show Off Your Skills:Don’t forget to showcase your IT literacy and communication skills. Mention any experience with ERP systems or customer service, as these are key for the VMU Administrator position. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trane Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a VMU Administrator. Familiarise yourself with processing work orders, handling invoices, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you resolved issues or built strong relationships with clients, as this will demonstrate your ability to meet customer expectations.
✨Highlight Your Attention to Detail
As a VMU Administrator, accuracy is key. Be ready to talk about how you ensure precision in your work, especially when processing invoices and managing stock. You might want to mention any tools or methods you use to maintain high standards in your administrative tasks.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
