At a Glance
- Tasks: Support the depot manager and provide excellent customer service while managing work orders.
- Company: Global leader in sustainable climate solutions for buildings and transport.
- Benefits: Competitive salary, comprehensive benefits, and equal opportunity employer.
- Other info: Fast-paced environment with training provided and opportunities for growth.
- Why this job: Join a mission-driven company and make a real impact on customer satisfaction.
- Qualifications: GCSE or equivalent, administrative experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The VMU Administrator provides support to the depot manager, providing excellent customer service and working with the customer to meet their expectations. You will support all administration requirements within the depot. Liaising / working alongside the manager within the daily work order process. Issuing Purchase Order numbers for parts and validating invoices. Dealing with any queries relating to work orders.
What you will do:
- Processing / Validation of work orders to a high level of accuracy.
- Ensure that all queries and tasks are dealt with efficiently and with professionalism.
- Support colleagues daily at a highly professional level.
- Assist customers daily with queries providing excellent customer service.
- Maintain all in-house ERP system updates.
- Dealing with Warranty queries.
- Supporting the Depot Manager with APM.
- Daily Invoicing/WIP targets and job cards.
- Raising PO for parts and then receiving parts into stock.
- Stock management.
- Authorizing payment of invoices.
What you will bring:
- Educated to GCSE or equivalent (Grade C or above).
- Previous experience Processing Work Orders/Invoices.
- Mechanical background – desirable.
- Administrative Experience - essential.
- Knowledge of the transport/automotive/refrigeration Industry – desirable but not essential as training will be provided.
- Knowledge of ERP Systems/R2C – desirable.
- IT literate (Microsoft Office/Excel).
- Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
- Meeting deadlines, task orientated and prioritization in a fast-paced environment.
- Excellent front-line customer handling skills, building relationships.
- Strong numerical ability & attention to detail.
- To be highly self-motivated and able to work individually and as part of a team.
Wij bieden een concurrerend salaris en uitgebreide arbeidsvoorwaarden en programma’s. Wij zijn een werkgever die gelijke kansen biedt; alle gekwalificeerde kandidaten komen in aanmerking voor een dienstverband, ongeacht ras, huidskleur, religie, geslacht, seksuele geaardheid, genderidentiteit, nationaliteit, zwangerschap, leeftijd, burgerlijke staat, handicap, status als beschermde veteraan of enige andere wettelijk beschermde status.
VMU Administrator (Greenford) in Scotland employer: Trane Limited
Contact Detail:
Trane Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VMU Administrator (Greenford) in Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute as a VMU Administrator. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with work orders and customer service – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace VMU Administrator (Greenford) in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the VMU Administrator role. Highlight your administrative experience and any relevant skills, like processing work orders or customer service. We want to see how you fit into our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values. Keep it professional but let your personality come through!
Show Off Your Skills: Don’t forget to mention your IT skills, especially with Microsoft Office and any ERP systems you've used. We love candidates who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trane Limited
✨Know Your Stuff
Make sure you understand the role of a VMU Administrator inside out. Familiarise yourself with processing work orders, invoicing, and stock management. Brush up on any relevant ERP systems, as this will show you're ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you’ve handled queries or built relationships with clients, as this will demonstrate your ability to meet customer expectations.
✨Be Ready for Technical Questions
Even if a mechanical background isn't essential, having some knowledge about the transport or automotive industry can set you apart. Prepare to answer questions related to these areas, and don’t hesitate to express your willingness to learn more during the training.
✨Demonstrate Your Team Spirit
This job requires working closely with the depot manager and colleagues. Be ready to share examples of how you've successfully collaborated in a team environment. Highlight your ability to support others while also being self-motivated, as both traits are crucial for this role.