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- Tasks: Support the depot manager and provide excellent customer service while managing work orders.
- Company: Global leader in sustainable climate solutions for buildings and transport.
- Benefits: Competitive salary, comprehensive benefits, and equal opportunity employer.
- Other info: Dynamic role with training provided and opportunities for career growth.
- Why this job: Join a mission-driven company and make a positive impact on the planet.
- Qualifications: GCSE or equivalent, administrative experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The VMU Administrator provides support to the depot manager, providing excellent customer service and working with the customer to meet their expectations. You will support all administration requirements within the depot. Liaising / working alongside the manager within the daily work order process. Issuing Purchase Order numbers for parts and validating invoices. Dealing with any queries relating to work orders.
What you will do
- Processing / Validation of work orders to a high level of accuracy.
- Ensure that all queries and tasks are dealt with efficiently and with professionalism.
- Support colleagues daily at a highly professional level.
- Assist customers daily with queries providing excellent customer service.
- Maintain all in-house ERP system updates.
- Dealing with Warranty queries.
- Supporting the Depot Manager with APM.
- Daily Invoicing/WIP targets and job cards.
- Raising PO for parts and then receiving parts into stock.
- Stock management.
- Authorizing payment of invoices.
What you will bring
- Educated to GCSE or equivalent (Grade C or above).
- Previous experience Processing Work Orders/Invoices.
- Mechanical background – desirable.
- Administrative Experience - essential.
- Knowledge of the transport/automotive/refrigeration Industry – desirable but not essential as training will be provided.
- Knowledge of ERP Systems/R2C – desirable.
- IT literate (Microsoft Office/Excel).
- Strong written & verbal communication skills to provide a professional approach to both external & internal contacts.
- Meeting deadlines, task orientated and prioritization in a fast-paced environment.
- Excellent front-line customer handling skills, building relationships.
- Strong numerical ability & attention to detail.
- To be highly self-motivated and able to work individually and as part of a team.
Wij bieden een concurrerend salaris en uitgebreide arbeidsvoorwaarden en programma’s. Wij zijn een werkgever die gelijke kansen biedt; alle gekwalificeerde kandidaten komen in aanmerking voor een dienstverband, ongeacht ras, huidskleur, religie, geslacht, seksuele geaardheid, genderidentiteit, nationaliteit, zwangerschap, leeftijd, burgerlijke staat, handicap, status als beschermde veteraan of enige andere wettelijk beschermde status.
VMU Administrator (Greenford) employer: Trane Limited
Contact Detail:
Trane Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VMU Administrator (Greenford)
✨Tip Number 1
Get to know the company! Research their values and mission, especially since they focus on sustainable climate solutions. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info about the role or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and customer service. Think about examples from your past experiences that highlight your skills, especially in handling work orders and invoices.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace VMU Administrator (Greenford)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the VMU Administrator role. Highlight your administrative experience and any relevant skills, like processing work orders or customer service. We want to see how you fit into our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values. Keep it professional but let your personality come through!
Show Off Your Skills: Don’t forget to mention your IT skills, especially with Microsoft Office and any ERP systems you've used. We love candidates who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Trane Limited
✨Know Your Stuff
Make sure you understand the role of a VMU Administrator inside out. Familiarise yourself with processing work orders, invoicing, and stock management. Brush up on any relevant ERP systems or tools that might come up during the interview.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved queries or built strong relationships with clients.
✨Be Prepared for Technical Questions
Even if a mechanical background isn't essential, having some knowledge about the transport or automotive industry can set you apart. Prepare to discuss any relevant experience or training you've had, and don't hesitate to ask questions if you're unsure about something.
✨Demonstrate Your Team Spirit
This job requires working closely with the depot manager and colleagues, so highlight your ability to collaborate effectively. Share examples of how you've worked as part of a team in previous roles, and how you handle tasks in a fast-paced environment.