Product Manager Credentials Technology

As a Product Manager, Credentials Strategy, you will be instrumental in defining, executing, and launching our holistic credentials strategy for both physical and digital identities. You will oversee the development and implementation of credentialing strategies for physical access control systems (PACS). This role requires an understanding of SEOS, MIFARE, DESFire, FIDO2, CSA-Aliro, Federal Identity, Credential, and Access Management (FICAM) standards, Personal Identity Verification (PIV) credentials, and risk-based strategies for secure access.

Who are we? HID Global powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively, and travel freely. Join our winning team, Physical Access Control Solutions (PACS). This is more than just a job – it’s an opportunity to work with the industry leader. Our PACS products feature cutting-edge technology like Mobile Access, Apple and Google Wallet integration, and biometrics, all within a fast-paced environment.

As our Product Manager, Credentials Strategy you will support HID’s success by:

• Developing a strategic vision aligned with business priorities and aspirations and identifying the most efficient way to achieve and sustain this vision and mission.
• Driving innovation and differentiation for your products by understanding customer and market problems, competitive positioning, and technology trends.
• Delivering clear and actionable product requirements and roadmaps that address market problems for which customers are willing to pay to get solved.
• Managing changes to the product vision and roadmap based on the portfolio’s strategic themes and solution visions.
• Maintaining alignment with the lean portfolio canvas, lean budgets, and guardrails.
• Defining product development priorities with engineering and program management, using HID approved processes and tools, and aligning with business priorities.
• Driving outcomes, instituting a results-oriented mindset, and developing and implementing metrics that evaluate the effectiveness of the product line.
• Collaborating with cross-functional teams to align marketing, sales, and product development efforts to drive revenue growth.
• Developing and executing comprehensive Go-to-Market (GTM) strategies for new product launches and existing product lines.
• Ensuring cross-team collaboration and alignment according to SAFe methodologies.

What we will love about your background:

• Product development expertise from concept to product launch.
• Familiarity with hardware design, firmware platforming, app, and cloud integration.
• Ability to make difficult trade-offs and intelligent risk-taking.
• Market-focused mindset and ability to anticipate changes in customer's needs.
• Strategic thinking and effective management of complex projects.
• Analytical thinking and strategic mindset with strong technical knowledge.
• Excellent communication skills, able to convey complex information clearly, as appropriate for the topic and audience.
• Proactive, hands-on, and self-motivated with strong documentation skills.
• Demonstrated cross-functional interaction with Sales, Quality, Finance, and Operations.
• Ability to challenge the status quo and drive change and culture through Change Management.

Your Experience and Education include:

• Bachelor's degree (Master's is beneficial but not required).
• 3+ years of experience in a similar role.
• Understanding of cryptography principles and SEOS, MIFARE, DESFire, FIDO2, CSA-Aliro, FICAM standards, and PIV credentials.
• Experience in managing PACS and implementing credentialing strategies is a plus.
• Familiarity with NIST and FICAM guidelines for physical access control.
• Product Management experience across multiple customer types, technologies, and product development methodologies.
• Knowledge of the physical access control industry is desired.
• Experience with agile development and lean innovation practices is a benefit.
• Training in SAFe such as Implementing SAFe and/or SAFe POPM is a benefit.

Why apply?

• Empowerment: You will work as part of a global team in a flexible work environment, learning and enhancing your expertise.
• Innovation: You embrace challenges and want to drive ambitious change.
• Integrity: You are results-oriented, reliable, and straightforward and value being treated accordingly.

HID Global is an Equal Opportunity/Affirmative Action Employer – Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation.