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- Tasks: Join our Hospitality Team to deliver top-notch experiences on matchdays and events.
- Company: Exciting opportunity with a vibrant sports and entertainment club.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Other info: Perfect for those looking to gain experience in hospitality while enjoying the thrill of matchdays.
- Why this job: Be part of a lively team and make memorable moments for guests and VIPs.
- Qualifications: Customer service skills and a friendly attitude are a plus.
The predicted salary is between 12 - 15 £ per hour.
TRAK Employment Solutions Limited are looking for multiple people to work for our client within the Hospitality sector for home match days.
Reports to: Hospitality Manager / Events Manager
Contract Type: Part‑time / Matchday & Events Basis
Key Responsibilities:
- We are looking for enthusiastic and reliable individuals to join our Hospitality Team. As part of the matchday and events staff, you'll play a key role in delivering a first‑class experience to guests, sponsors, and VIPs within our hospitality suites.
- This is a fast‑paced, customer‑focused role that's perfect for those who enjoy working as part of a team in a lively sports and entertainment environment.
Requirements:
- Previous experience in hospitality, catering, or customer service (preferred but not essential).
- Friendly, outgoing personality with a strong focus on customer care.
- Ability to work as part of a team and under pressure in a busy environment.
- Smart, professional appearance in line with club standards.
- Flexibility to work weekends, evenings, and matchdays as required.
What We Offer:
- Competitive hourly pay.
- Flexible, part‑time hours to fit around other commitments.
- The opportunity to work in a fun, energetic environment.
About the Role:
We are seeking hardworking and reliable Kitchen Porters to join our Hospitality & Catering Team. As a vital part of the kitchen operation, you'll help ensure that our chefs and service staff can deliver top‑quality food and hospitality experiences to guests, sponsors, and VIPs on matchdays and during club events. This is a behind‑the‑scenes but essential role for anyone who enjoys working in a busy, team‑oriented environment.
Key Responsibilities:
- Maintain cleanliness and organisation of the kitchen, wash‑up areas, and equipment.
- Wash dishes, utensils, pots, and pans promptly and to high hygiene standards.
- Assist chefs with basic food preparation when required.
- Ensure waste is managed correctly and kitchen areas remain clean and safe.
- Support kitchen staff with deliveries, stock rotation, and storage of goods.
- Follow all club health & safety, food hygiene, and COSHH procedures.
- Work efficiently to meet the demands of matchday and event service times.
Requirements:
- Previous experience in a kitchen or catering environment (preferred but not essential).
- Strong work ethic and the ability to work under pressure.
- Reliable, punctual, and a good team player.
- Awareness of hygiene and cleanliness standards.
- Flexibility to work weekends, evenings, and matchdays as required.
What We Offer:
- Competitive hourly rate.
- Flexible hours around matchdays and club events.
- A supportive team environment within a professional club.
Hospitality And KP Staff employer: TRAK Employment Solutions Limited
Contact Detail:
TRAK Employment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality And KP Staff
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the hospitality sector and the specific venue. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a first-class experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these during your chat!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. It shows that you respect the club's standards and are serious about the role. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Hospitality and KP Staff. Plus, it helps us keep track of your application and get back to you quicker!
We think you need these skills to ace Hospitality And KP Staff
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see that you're excited about the role and ready to bring your friendly personality to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in hospitality or customer service. Even if it’s not extensive, we love to see how your skills can contribute to creating a fantastic experience for our guests.
Be Professional Yet Approachable: While we appreciate a smart appearance, your written application should also reflect your approachable nature. Use a friendly tone and be yourself – we’re looking for team players who can connect with our guests!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board for an exciting matchday experience.
How to prepare for a job interview at TRAK Employment Solutions Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Hospitality and KP Staff roles. Familiarise yourself with what it means to deliver a first-class experience and how you can contribute to the team. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role is all about customer care, be ready to share examples from your past experiences where you've gone above and beyond for customers. Whether it's in hospitality or any other service role, demonstrating your friendly and outgoing personality will make you stand out.
✨Dress to Impress
Make sure you arrive looking smart and professional, as this aligns with club standards. A polished appearance not only shows respect for the interviewers but also reflects your understanding of the hospitality environment.
✨Be Ready for a Fast-Paced Environment
Prepare to discuss how you handle pressure and work as part of a team. Think of specific situations where you've thrived in busy settings, especially during events or matchdays. This will reassure them that you can keep up with the demands of the role.