At a Glance
- Tasks: Lead a vibrant team to create an amazing atmosphere for gym-goers.
- Company: Join TrainMore, a unique gym concept with a fun and energetic culture.
- Benefits: Enjoy a competitive salary, 26 holidays, and free access to all gyms.
- Other info: Be part of a community-focused team that values positivity and support.
- Why this job: Make a real impact on members' experiences while developing your leadership skills.
- Qualifications: Service-oriented, energetic, and a natural leader with a passion for fitness.
The predicted salary is between 24000 - 28000 £ per year.
- Hospitality Manager West Ladies - Amsterdam, Netherlands
- Job
Type: Full Time This position is only for Train More West Ladies (please look up the location before applying) Your future You are our brand; you are the Urban Gym Group.
Your most important task is to make Train More the best place for our members, customers and employees.
You radiate energy in the club; you are always open for a chat and ensure that the atmosphere is positive and welcoming.
As a Hospitality Manager, you are responsible, together with your Host team, for welcoming visitors warmly and creating a warm and friendly atmosphere to make our gym go-ers comfortable.
To ensure seamless service, you process all guest requests via different outlets, but primarily in-person.
You are on top of our customer satisfaction.
You support the Club Manager in their daily work.
This means that you are concerned with sales, quality, service, hygiene, and personnel.
Most importantly, you will manage and coach the team of hosts on hospitality skills.
You lift the team to a higher level through your dedication and enthusiasm.
On a daily basis, you will be busy with the following tasks: Greet our visitors with a genuine smile and warm welcome; Coach the Host team on hospitality; Ensuring that our customer satisfaction remains high; Supporting the Club Manager in the daily operations; Jointly responsible for handling questions and providing service to our members; Proactively sharing information about the services of Urban Gym Group (personal training, classes etc); Responsible for the appearance of the club (hygiene, safety, maintenance, working conditions, etc.); Co-responsible for all personnel-related tasks; Responsible for several administrative tasks; Building a community within your team; Making everyone feel welcome and safe inside Train More.
You Are service-oriented; Are a born leader; Care about our customers; Are helpful; Are a real team player; Are fit, energetic, social and positive; Have a hands-on mentality; Are inspiring; Dare to speak out; Are the best version of yourself; Feel at home in the gym; Live and breathe our brand.
Eligible to work in The Netherlands (Work and Residence Permit).
We offer: Working for a company with a wonderful mission; Excellent salary; 26 holidays (free on your birthday!); Exchange of public holidays; Free and unlimited access to professional coaching sessions, mindful sessions, webinars and master classes with coaches and psychologists; Free working out at all our first-class gyms and studios for you and your partner; One day per year charity work.
Pension scheme in place About Train More Train More is a unique gym concept that rewards members with a 1 euro discount for each workout.
The industrially styled Train More clubs are located in lively city centres.
Innovative training opportunities, in-house studios, live DJ’s and a motivating training atmosphere create the best possible feeling during a workout.
There is much attention to music, interior and exclusive member events like locker room parties and challenges.
Train More, Get More.
It’s up to you.
Hospitality Manager West Ladies - Amsterdam, Netherlands employer: TrainMore
Urban Gym Group is an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. With a strong focus on employee growth, you will have the opportunity to lead exciting projects in gym design while collaborating with an international team. Our culture promotes work-life balance and provides unique benefits, making it a rewarding place to develop your career in the vibrant UK fitness industry.
